Senior Office Assistant, Dean of Students

• Greet and assist students, faculty, and guests; manage phone and email inquiries with professionalism.
• Maintain the front office and reception area to support a welcoming and efficient environment.
• Manage calendars and schedule meetings for the Dean of Students and the Assistant Dean.
• Coordinate the Student Affairs events calendar and track key dates and milestones.
• Draft and distribute weekly newsletters (e.g., Dean's Report) and student announcements using platforms such as Emma.
• Maintain and update the Dean of Students website (Drupal CMS).
• Monitor office inventory and equipment; coordinate supply orders and maintenance.
• Handle routine clerical tasks including mail distribution, document preparation, filing, and data entry.
• Assist with office record digitization and onboarding of new staff.
• Process student administrative forms, including Leave of Absence, Change of Status, and Withdrawal requests.
• Reserve meeting rooms and coordinate internal office meetings.

• Provide logistical support for major Student Affairs events, including: Orientation programs (Full-Time, Part-Time, Transfer), Footnotes and Open Doors Scholars programming, Academic Awards Ceremony, Dean's Breakfasts, and community events (e.g., Pie & Cider, Valentine's Day Candy Bar, Donuts with the Dean).
• Coordinate event logistics: room reservations, catering, AV needs, and vendor communication.
• Design and distribute event materials across multiple platforms (email, social media, posters).
• Track event-related expenses and help evaluate event success to inform future planning.

• Assist with the preparation and distribution of orientation materials, name tags, and swag bags.
• Support orientation check-in, social events, and Footnotes programming logistics.
• Coordinate run-of-show documentation and staff assignments for orientation days.

• Provide administrative support for exam logistics, particularly for students receiving academic accommodations.
• Assist with scheduling, room assignments, and the preparation of exam-related materials.

Qualified candidates will hold a high school diploma/GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

• Experience in higher education, legal, or administrative office settings is preferred.
• Proficiency in Microsoft Office, Google Workspace, and Adobe Creative Suite is desired.
• Familiarity with learning or exam platforms such as Exam4, Exam Soft, and My Law is preferred.
• Excellent written and verbal communication skills.
• Strong time management, organizational, and multitasking abilities.
• Demonstrated discretion and the ability to maintain confidentiality.
• Demonstrated experience working with diverse populations and in high-pressure or time-sensitive environments.

How is pay for new employees determined at GW?

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.