Customer Service and Promotions Manager

Overview

Global Connections to Employment (GCE) is a nationwide team providing jobs for people with significant disabilities, including our war-wounded veterans. Since its establishment in 1986, GCE has helped match team members to fulfilling careers, from custodial services to facilities maintenance and food services, plus other business lines in between. Working with customers from the U.S. military, commercial business and community partners - as well as federal, state and local governments - GCE is one of the country's largest private employers of persons with disabilities. Learn more at GCE.org.

Overview

The Customer Service and Promotions Manager serves as a key representative of Global Connections to Employment, overseeing all customer relations, on-site graphic design and promotional product ordering. This position is responsible for delivering exceptional customer service and fostering strong, trust-based relationships with customers.

Role Requirements:

Experience Requirement:
* Must have customer service experience.

Preferred Experience:
* Experience in the apparel decoration and promotional products industry.
* Proficient in Microsoft Office applications and Adobe Creative Cloud, including Illustrator and Photoshop.
* Contract operations and contract pricing.
* Quality assurance experience.
* Experience working and/or interacting with persons with disabilities.

Additional Requirements:
* Ability to manage multiple projects.
* Capable of working with peers and associates from other departments, sites, and the business community in a proactive and constructive manner.
* Ability to successfully engage and lead individual and team discussions and meetings.
* Proficient in use of Microsoft Office applications and the ability to learn GCE technology software and programs.
* Must possess strong mentoring skills.
* Must maintain knowledge of current industry best practices.
* Must possess a valid driver's license in the state they reside, have a satisfactory driving record, and be insurable under the corporate policy.
* Must be able to pass all required regulatory/security background screening.

Compensation:

The Salary Range for this position is $49,056 - $56,502 per year. Salary is based on experience.

To Apply:

Interested applicants please visit https://gce.org/work-for-gce/careers/ and complete the on-line application. If you require additional assistance, please call Human Resources at 850-495-3512.

Global Connections to Employment, Inc. is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED