DGS INVENTORY CONTROL MANAGER - 08152025-70515

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF GENERAL SERVICES, WAREHOUSING AND DISTRIBUTION DIVISION, DAVIDSON COUNTY

This position is designed as hybrid.

WORKING TITLE: Warehouse Manager

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to four years of distribution, warehousing, or fulfillment experience; including at least one year in a supervisory role.

Substitution of College Education for Experience: Course work credit received from an accredited college or university in logistics, supply chain management, or a related field may substitute for the required experience, on a year-for-year basis, to a maximum of two years; there being no substitution for the required supervisory experience.

Necessary Special Qualifications: Positions in this class must meet the following requirements:
1. Have a valid motor vehicle operator license.
2. Complete training and obtain certification as a Powered Industrial Truck Operator within a year of hire.
3. Able to lift 50+ pounds with or without accommodation.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Overview

Under general direction, is responsible for managing the Department of General Service's warehouse; and performs related work as required. This is the managerial level class in the DGS Inventory Control Series. An employee in this class oversees facility operations and services of the warehouse. This class differs from the DGS Inventory Control Supervisor in that an incumbent of the latter supervises one team within the warehouse.

Responsibilities

1. Oversees distribution center operations: distributes daily work assignments to staff based on the number of customer orders and priorities for the day; reviews invoices, pick plans, reports, or other records to estimate peak delivery and demand periods; monitors receipt, storage, retrieval, and timely fulfillment of items; reviews policies and procedures; makes recommendations for operational improvements, including equipment acquisition, repair, and replacement; implements improvement plans; revises workflows in accordance with customer requirements; reviews and approves all supply orders for the facility; communicates any changes with staff; oversees secure/controlled area; serves as first point of contact for security service for intrusion, temperature excursion alarms, and escalating situations for the secured/controlled area.

2. Manages supervisory staff in the warehouse: develops job performance plans; documents performance; provides performance feedback and developmental guidance; makes recommendations related to hiring, demotions, promotions, and dismissals; evaluates and maintains performance standards for all operational staff.

3. Manages inventory and stock: works with clients to set inventory parameters to avoid out of stock and overstocked situations; consults with agency liaisons to ensure inventory stock remains active and turnover remains in line with industry standards; identifies stocked items that have fallen below systematic reorder point; oversees and approves orders for restocking; conducts spot check inventory audits; audits inventory movement in and out of operational facility; ensures client billing for storage of inactive items is justified; analyzes inventory and billing variances; schedules and oversees inventory counts; audits environmental controls and inventory logs for items in the secured/controlled area and ensures that controls are in compliance.

4. Consults with clients regarding services offered: markets services available; educates clients about processes; surveys and creates records regarding needs, complaints, and suggestions from clients; communicates and resolves any delays or complications with client's order; investigates and resolves complaints from clients; partners with clients to explore modifying or adding to current services.

5. Ensures the safeguard of the warehouse: develops, implements, and enforces warehouse safety and security policies; reviews, establishes, monitors, and enforces security procedures and protocols; maintains a clean and safe facility; enforces OSHA/TOSHA safety guidelines; makes recommendations to the director for all repairs or replacement items; inspects physical conditions of the facility, delivery vehicles, and equipment used.

6. Prepares and maintains reports and documents regarding operations: compiles cost, expenditures, overages and damaged product data; assesses inventory turnover and produces monthly billing costs for overage and stagnant inventory for each client; prepares and maintains reporting for annual inventory and regular cycle counts; submits detailed summary reports monthly to management for inventory metrics related to the warehouse; analyzes results of data collected and makes recommendations for mitigating negative results identified.

7. Trains facility personnel and customers on distribution operations: instructs personnel on inventory processes, inventory management software, and safety and security requirements; educates clients about inventory management tools and systematic inquiry and requisitions.

Competencies (KSA's)

Competencies:

1. Action Oriented
   
2. *Organizational Savvy
   
3. *Manages Complexity
   
4. Customer Focus
   
5. Plans and Aligns

Knowledges:

1. Administration and Management
   
2. Customer and Personal Service
   
3. Economics and Accounting
   
4. Personnel and Human Resources
   
5. Mechanical

Skills:

1. Active Learning and Listening
   
2. Judgment and Decision Making
   
3. Management of Material Resources
   
4. Management of Personnel Resources
   
5. Mathematics

Abilities:

1. Deductive Reasoning
   
2. Mathematical Reasoning
   
3. Information Ordering
   
4. Control Precision
   
5. Written Comprehension

Tools & Equipment

1. Forklift
   
2. Motorized Pallet Jack
   
3. Ladder/Stepstool
   
4. Two Wheel Dolly
   
5. Laptop