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Enterprise Resource Planning (ERP) Manager
Based out of Grand Rapids or Portage, Michigan or Conshohocken, Pennsylvania
About The Kendall Group
The Kendall Group seeks a talented, creative, self-motivated individual for our Enterprise Resource Planning Manager (ERP) position. The Kendall Group is comprised of eight divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Director of Information Systems, the ERP Manager is a key member of the Information Systems team. This role will serve as the primary leader and advocate for our Epicor Eclipse ERP system. The ERP Manager will be responsible for ensuring stability, optimization, and strategic evolution of the ERP platform, while fostering collaboration across internal teams and business units. This is a unique opportunity to shape the future of ERP at a company where information systems are deeply embedded in operational success and innovation. The ERP Manager will lead a team of ERP Specialists and Programmer Analysts.
Exciting work you will do:
The essential duties and responsibilities of the ERP Manager will consist of, but are not limited to, the following:
- As a leader, model Service Excellence with your team
- Provide leadership, direction, growth, and mentoring
- Adhere to company values and foster a culture of belonging and recognition
- Invest in leadership and self-growth through participating in continuous improvement, learning, and development
- Leadership & Strategy
- Lead the ERP department as part of the Information Systems (IS) team.
- Set the vision and roadmap for the Epicor Eclipse platform in alignment with business needs and IS strategy.
- Collaborate with leaders across departments (Operations, Sales, Finance, etc.) to align ERP capabilities with business goals.
- Ensure ERP systems connect smoothly with other key business tools such as CRM, PIM, Workflow, APIs, and Data/AI integrations
- ERP System Oversight
- Oversee day-to-day stability, upgrades, security, and performance of Epicor Eclipse.
- Evaluate and socialize new capabilities, updates, and modules released by Epicor that may benefit the business.
- Ensure legacy customizations are well documented and that technical debt is managed wisely.
- Collaboration & Communication
- Promote cross-functional collaboration between IS departments and business users.
- Champion communication and training initiatives to increase adoption of ERP features.
- Serve as the liaison between business stakeholders, technical staff, and external Epicor support or consultants.
- Continuous Improvement
- Lead the identification and delivery of ERP improvements that drive operational efficiency.
- Partner with API and Workflow teams to streamline and automate business processes.
- Support the use of analytics and reporting via collaboration with the Data & AI team.
- Other duties as assigned
Competencies you possess:
- Service Excellence
- Results, Action Oriented
- Accountability and responsibility
- Teamwork and collaboration
- Developing Talent
- Managerial Courage
- Building Team Morale
- Process Management
- Awareness of the needs of others
- Problem Solving
- Strategic Ability
- Attention to Detail
What you'll need:
- Work Experience: 7 years of experience working with ERP systems; 3 years in a leadership or supervisory role; Proven track record of leading ERP enhancements and system optimization
- Education: Bachelor's degree in information systems, Business Administration, Computer Science or related field
- Analytics/Computer Skills: Advanced skills in Microsoft Office Suite; strong knowledge of Epicor Eclipse or similar ERP
- Organization Skills: Highly organized, detail-oriented and focused on continuous improvement; strong attention to detail and commitment to data accuracy/security; ability to manage project timelines, budgets and resources
- Cross-functional skills: Experience of managing technical teams and collaborating with cross-functional stakeholders
- Communication Skills: Ability to communicate well with all levels of the organization; Excellent interpersonal, communication, and project management skills
- Leadership: Strong leadership and team management skills with a track record of building and leading high-performing teams
- Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
- Ability to see, talk, hear, stand and walk
- Ability to sit for 8 hours a day
- Physical Environment: Normal office environment
- Travel: Must be willing to work occasional weekends or off hours and willing to travel if necessary
Qualifications we prefer but don't require:
- Work Experience: Familiarity with UniBasic, SQL, and integration methodologies is a plus
The Kendall Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
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The Kendall Group
Aug 22, 2025