Operations Control Group Specialist - Toms River, NJ

OceanFirst Bank
tuition assistance
United States, New Jersey, Toms River
Aug 22, 2025
Job Description At OceanFirst Bank, each one of our employees plays an important role in fulfilling the mission and taking responsibility to execute daily tasks in alignment with our core values. Together we foster an environment of respect, professionalism and diversity that makes OceanFirst a great place to work and do business. Great benefits include: on-site fitness facility at Red Bank and Toms River headquarter offices, hybrid schedule after initial onboarding has been completed (3 days in office, 2 days remote), employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community! ABOUT YOUR ROLE The Operations Control Group Specialist performs the daily activities which includes the independent review of loan and deposit account maintenance and user option changes, the quality control review of newly boarded loans, periodic testing of controls and the coordination of returned mail. WHAT YOU WILL DO Responsible to complete the daily activities of the Operations Control Group. These activities include:The independent review of bankwide loan and deposit account maintenance and user option changes; The daily quality control review of all newly boarded Commercial, Residential, and Consumer loans; The periodic testing of automated and other internal controls and The coordination of returned mail to ensure process independence. Assist in the effectiveness of the independent review process, recommending changes and improvements as appropriate. This includes evaluating process and workflow performed in other departments such as Commercial Lending, Loan Origination, Loan Servicing, Retail, and other departments performing account maintenance or user option changes. Reports all quality control exceptions and findings to the Operations Control Group Manager. Assist in the tracking of all Operations Control Group audit findings through resolution. Assists in the independent review of other assigned bank data. Perform appropriate research to gain knowledge and understanding of loan and deposit products, department functions, procedures and workflow, and key documentation. Utilizes resources necessary to complete assignments and adhere to deadlines. Make suggestions and adhere to the department procedures. Understands compliance with all regulations governing the banking industry, as well as agency guidelines and organization policies. Understands the compliance requirements for Operations Control Group Department to ensure files are maintained in accordance with regulations. WHAT WE EXPECT OF YOU Knowledge of bank systems, loan and deposit products and supporting documentation. Ability to effectively review and/or document work papers. Technical, analytical, communication and organizational skills. Working knowledge of Microsoft Office Suite and other Bank programs and platforms. Organized - able to handle multiple deliverables. Good communication/interpersonal skills, team player, task management skills, and attention to detail. Requirements YOUR QUALIFICATIONS High school diploma or equivalent required. College coursework preferred. 2 to 4 years of banking or related financial services experience with a range of knowledge of Lending, Loan Servicing or Deposit Operations. Prior audit experience preferred. INTERNAL AND EXTERNAL CONTACTS Internal contact with all levels of management, Audit, Branch and Operations personnel. WORKING CONDITIONS/PHYSICAL REQUIREMENTS Office environment. Ability to operate computer. Ability to communicate clearly in order to exchange simple to complex information with individuals and groups. Ability to travel throughout the Bank footprint.