Job Description
Job Title: IS Systems Support Specialist I
Location: Minneapolis, MN
Zip Code: 55411
Duration:4 Months
Pay Rate: $26.66/hr
Keyword's: #Minneapolisjobs; #SupportSpecialistjobs.
Start Date: Immediate
Job Description:
PRIMARY OBJECTIVE OF POSITION:
Build standard configurations (hardware and software) for PC"s, laptops, tablets, Mac"s, multi-function and production printers. Maintain accurate inventory of hardware and software assets, including life-cycle management and disposal. Provide support and troubleshoot issues for PC"s, laptops, tablets, Mac"s and multi-function and production printers. Assist IS Help Desk with hardware issueresolution.
LEVEL OF EDUCATION, EXPERIENCE OR SKILL SET:
Technical certification or equivalent and a minimum of two years work experience in an information service environment. CompTIA A+ and Network+ Certifications desirable.
MAJOR AREAS OF ACCOUNTABILITY:
Hardware and Software
1. Configure and install standard hardware and software
2. Support standard hardware, operating systems, printers and software.
3. Load operating system and application upgrades
4. Maintain hardware and software inventory records
5. Write and maintain documentation
6. Perform other duties as assigned
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements
- Configure, deploy and support hardware (PC, laptop, printers, etc.)
- Image PCs, install optional software products
- Trouble-shoot/diagnose hardware and software problems
- Ability to lift 50 pounds
Top 3-5 desirable attributes/qualifications?
- A+ Certification
- Network+
- Experience with Dell hardware
- Formal Microsoft (OS, Office, 365) training
Required levels/ Years of Experience education
- At least 2-years experience working with hardware in a multi-site corporate environment
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.