Director, Application Engineering

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with more than 5,500 employees in facilities spanning the globe.

Brands under the Workwear Outfitters umbrella include Red Kap, Bulwark, Image Authority, Kodiak, Terra, Walls, Liberty , Work Authority, Workrite Fire Service, Chef Designs, Horace Small, CritiCore, and OOBE. Workwear Outfitters is also the exclusive licensee for Dickies apparel in the B2B channel.

Our Purpose: "We champion and empower workers who make our world work better"

Major benefits include medical, vision and dental, Life and Disability coverage.

Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.

What You Will Do as a Director, Application Engineering:

The Director, Application Engineering is accountable for leading all application engineering and application support services for the organization. They must have deep expertise in technology engineering (the design, development, implementation, diagnosis, or repair of technology solutions), modern software development practices and the product operating model. This role will be accountable for leading a team of 10+ FTE staff plus 20+ contracted staff as part of a $5M per year managed services program. This key technology leader will be accountable for application solution delivery while driving change and modernization in both technology and ways of working.

How You Will Make a Difference:

* Lead and manage a team of 10+ full-time employees (FTE) and 20+ contracted staff, fostering a collaborative and high-performance work environment.
* Oversee an outsourced managed service program valued at nearly $5M per year, ensuring service delivery meets or exceeds expectations.
* Drive the adoption of modern software development practices and methodologies, including Agile, DevOps, and continuous integration/continuous deployment (CI/CD).
* Drive change towards a product operating model where application engineering leads act as Product Managers over their domain of solutions
* Collaborate with cross-functional teams to define and execute application engineering strategies and product roadmaps that align with business goals.
* Provide technical leadership and mentorship to the application engineering team, promoting professional growth and development.
* Manage the application support services, ensuring timely resolution of issues and continuous improvement of support processes.
* Monitor and report on key performance indicators (KPIs) related to application engineering and support services.

Skills for Success:

* Bachelor's degree in Computer Science, Engineering, or a related field/experience; advanced degree preferred.
* Proven experience in technology solution engineering and application support services.
* Deep expertise in modern software development practices and methodologies.
* Strong understanding of product operating models and their application in technology solutions.
* Excellent leadership and change management skills, with experience leading teams of 30+ staff.
* Strong problem-solving and decision-making abilities.
* Excellent communication and interpersonal skills.
* Knowledge of the clothing manufacturing and apparel industry is a plus.