Admissions Representative

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

Join Our Team as an Admissions Representative!

Are you ready to make a difference in people's lives? We are seeking a passionate and driven Admissions Representative to join our dynamic team! In this vital role, you will be the first point of contact for individuals seeking our programs, guiding them through the admissions process with professionalism and care.

What You'll Do:

• Be the Voice of Our Organization: Answer incoming calls with enthusiasm and professionalism, providing callers with essential information about our programs.
• Gather Key Information: Obtain demographic and insurance details from callers, ensuring a smooth transition into our admissions process.
• Qualify Leads: Assess potential clients and convert leads into pre-admissions (cases) for seamless handoff to our Admissions Coordinators.
• Follow Up and Track: Manage department voicemails and abandoned calls, diligently following up on Treatment Consultant calls and web inquiries. Track call types for continuous improvement.
• Communicate Effectively: Speak clearly and accurately about our programs, ensuring callers feel informed and valued.
• Collaborate with Your Team: Work closely with fellow team members to maintain a high level of organization and efficiency.
• Data Entry Excellence: Expediently enter client demographics and insurance information into our systems to keep our processes running smoothly.
• Prioritize Urgency: Recognize high-profile cases or urgent admissions and communicate effectively with Admissions Coordinators to ensure timely responses.

Why Join Us? This is more than just a job; it's an opportunity to lead compliance efforts that directly impact the quality of care we provide. As the authority on regional regulations, you will play a vital role in shaping our organization's future and ensuring we meet and exceed all standards.

Ready to Make a Difference? If you are passionate about compliance, possess strong leadership skills, and are eager to drive positive change, we want to hear from you! Join us in our mission to provide exceptional care and support to our communities.

If you're ready to take the next step in your career and make a meaningful impact in the lives of others, we want to hear from you! Apply today and become a vital part of our compassionate team.

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly at Sydney Spencer, either via email at sydney.spencer@newporthealthcare.com or by phone at 615-961-4138. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

Apply Now and Start Your Journey with Us!

Your future begins here-let's make a difference together!

High School Diploma or GED required.

Behavioral health experience.

Call center experience.

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

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