New

Defense Travel System Support Specialist

Ignite Digital Federal Services
United States, California, San Diego
4960 North Harbor Drive (Show on map)
Sep 04, 2025
Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing digital transformation company serving the national security sector. Our small business applies data science, program management and technical domain expertise to help clients implement data-driven approaches that maximize operational efficiencies. We've redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients, partners and internal team members. Our company culture is built upon a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients. Perks of Working at Ignite Digital Services: Competitive pay and benefits, including PTO Education stipends and referral bonuses Compelling work with the U.S. federal government Strong emphasis on volunteer and community engagement Opportunity to shape the future of our industry Supportive colleagues and management who invest in your growth Ignite Digital Services is seeking an experienced Defense Travel System (DTS) Customer Support Specialist located in San Diego to support our client engagements within the federal government. The ideal candidate is a self-starter with superior listening, communication, and analytical talents. Responsibilities: Must possess basic familiarity with the Government Travel Charge Card (GTCC) including: experience with check-in / check-out process, credit limit increases, activating GTCC for travel and conducting account reconciliations. Reviewing Approving Officer (AO) Designation Forms (DD Form 577). Reviewing Travel Training Certificates, Travel Authorizations/Vouchers and resolving issues. Responding to Travel Inquiries. High-level functional expertise on DTS requirements and processes ensuring compliance with regulations. Ensuring accurate initiation, routing, and approval of Authorizations and Vouchers as well as the voucher payment process. Candidate must demonstrate the ability analyze information and issues and provide resolutions effectively to customers. Candidates must be able to "self-teach" new IT systems or software using available desk top procedures and help desk support. Minimum Qualifications: Bachelor's degree or relevant experience is required Finance, Business, or Accounting coursework or degree a plus Prior Navy Financial experience, CDFM, or CGFM a strong plus Intermediate user with Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint) Excellent customer service skills DoD Secret Security Clearance Preferred Qualifications: Experience with DoD acquisition programs, organizations, processes, and procedures Salary: $65,000+ to align with education and experience Schedule: 5 days a week onsite Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ignite Digital Services is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors. Equal Opportunity Employer/Veterans/Disabled For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract. OFCCP'S Pay Transparency Rule EEO is the Law Poster