Desktop Technician

TEKsystems
$23.00 - $27.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Tucson
Sep 04, 2025
Top Skills' Details 1. Understand Windows, Assign Groups, Overall computer literacy (ability to image and deploy desktop computers.) Windows 11 support 2. Great Customer Service Skills 3. Minimum 2-3 years of Desktop Support experience Job Description -Performs analytical, technical and administrative work in the planning, design and installation of personal computer (PC) systems, mobile devices, smartphones , printers, audio/visual equipment, cable television and other end user devices. Builds, tests and deploys desktop devices. Confers with customers to identify types of hardware and software required and provides training in their use. Follows established protocols for PC applications and hardware while installing and supporting hardware and software. ESSENTIAL FUNCTIONS: -Builds, installs, tests and inventories desktop hardware, software, printers, smartphones and other end user devices. Works with Microsoft Windows, Windows Embedded, Macintosh and other operating systems, as needed. -Utilizes documented instructions for installations of supported products. -Troubleshoots simple to moderate desktop hardware/software and network connectivity problems with minimal assistance. -Meets pre-defined time frames for resolution with customers. -Installs approved, properly licensed software according to departmental standards. -Resolves problems or follows proper escalation process within defined Service Level Agreements (SLA) time frames. -Utilizes standard desktops and centralized desktop management tools. -Documents trouble tickets in the problem management system. -Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff. Performs related duties assigned. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of personal computer (PC) products and systems and how to evaluate and trouble shoot issues. Skill in analyzing PC products and systems * Ability to effectively present information and respond to inquiries or complaints from employees. * Ability to work and communicate effectively with a wide variety of people. Additional Skills & Qualifications -ability to pivot from one task to the next. -active learner and listener. -personable Pay and Benefits The pay range for this position is $23.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucson,AZ. Application Deadline This position is anticipated to close on Sep 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.