Special Assets Banking Coordinator I

JOB SUMMARY:

Responsible for supporting the Special Assets Department's administrative and operational needs. The Special Assets Department is responsible for servicing, restructuring, and liquidating Seacoast's delinquent and troubled consumer, residential, and commercial loans and assets. Qualified candidates will be self-motivated, have strong organizational and administrative skills, and be able to multi-task effectively in a dynamic environment. Candidates must demonstrate strong and effective communication and writing skills. This role will facilitate achievement of the Department's business goals by working with internal business unit partners and external vendors in a timely, effective, and efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct file research and related responses for various Department functions such as credit disputes, bankruptcy, and deceased borrower's successor in interest requests.
• Maintain/upload documentation and files for loan modifications, workouts, etc
• Maintain and organize departmental electronic files
• Preparing problem loan files for transmittal to collections related vendors such as law firms and repossession agencies
• Coordinate processing vendor invoices with Account Payable department for payment related to collection accounts
• Distribute various reports to the team for review and updating including past due loan reports, delinquent tax reports, expiring lines/maturing loan reports, and delinquent insurance reports
• Submitting/coordinating tickets for department needs
• Submit/track appraisal and other professional report requests
• Coordinate mailing out correspondence to problem loan customers
• Forward closed loan modifications to booking and submission to loan booking and uploading documents to imaging system.
• Generally assist with functions required in the servicing, liquidating and restructuring of problem loan relationships and assets
• Other duties as may be required.
• Adhere to Seacoast Bank's Code of Conduct.

EDUCATION and/or EXPERIENCE:

• Requires good written and verbal communication skills
• Working knowledge of various loan types
• Strong working knowledge of various computer software including spreadsheets (MS Excel) and word processing (MS Word)
• Must have strong judgment, time management, customer service and problem resolution skills
• Be an excellent team player who gains the confidence and trust of others through honesty, accountability, and timely responses
• Ability to work under pressure to meet deadlines and work constructively and collaboratively as a team member

• High School Diploma
• Training
• 5+ years experience in financial services or banking
• 5+ years experience in loan servicing support, loan/financial services office management, and/or loan portfolio management or related experience.

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