Marketing Administrator - Remote

Marketing Administrator

Job Objective: To support the day-to-day operations of the RelaDyne Marketing team focusing on managing administrative and operational tasks that keep our marketing systems, customer support functions, and project workflows running smoothly.

Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.

Marketing Operations & Data Management-

• Manage and maintain data integrity in HubSpot and Salesforce, including cleanup, deduplication, and contact updates.
• Support regular reporting needs, including monthly and weekly list sends, active customer counts, failed payment follow-ups, and import/export tasks.
• Assist with e-commerce cleanup, access date cleanup, and other recurring database tasks.

Customer & Sales Support-

• Monitor and manage live chat (Customer Portal & General inquiries).
• Handle lead routing and support setup requests.
• Build and maintain surveys and forms (HubSpot, CognitoForms).

Project & Content Support-

• Coordinate and maintain location updates, product description updates, and document link management.
• Provide administrative support for company intranet updates and safety document management and transitions.
• Support small design and content updates (presentations, logos, collateral, etc.).
• Order and manage print/merchandise items as needed.

Digital & Social Media-

• Post approved content to social media platforms.
• Assist with e-commerce setups and general digital campaign support.

Other Administrative Support-

• Maintain e-commerce access including contact data imports.
• Provide miscellaneous marketing request support as assigned.

Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or related field (or equivalent work experience).
• 3-5 years of experience in marketing, sales operations, or administrative support.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.

Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

• Vision: minimum vision required to prevent injury from oneself and others
• Hearing: perceiving the nature of sounds with or without correction
• Talking: expressing or exchanging ideas by means of the spoken word
• Lifting small weighed objects constantly; 20 pound objects frequently and 50-100 pound objects occasionally
• Climbing ladders, stairs and ramps
• Balancing, pushing and pulling
• Crouching, kneeling, reaching and grasping objects
• Walking: move about inside the office and/or branch facilities as well as airport/travel needs
• Sit/Stand: Must be able to remain in a stationary position 50 percent of the time
• Capable of traveling as required

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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