Health Alliance Plan (HAP) is seeking a motivated and talented individual to join our team as a Human Resources intern for the Summer 2026 Intern Program. The program will run May 11 - August 7. This paid internship will require full time hours availability (M-F) during the summer session dates. It will be a hybrid work format, involving a combination of remote and onsite work/events in Troy, MI (commute & housing expense reimbursement not provided). GENERAL SUMMARY: This internship offers a unique opportunity to gain practical experience and contribute to our mission of enhancing the health and well-being of the communities we serve. As a HAP intern, you will get exposure to various aspects of our organization and work closely with industry professionals, enabling you to develop valuable skills in the healthcare and insurance sector. PROGRAM DUTIES/RESPONSIBILITIES:
- Conduct comprehensive research on industry trends, healthcare policies, and emerging technologies. Analyze data and prepare reports to support strategic decision-making processes.
- Collaborate with cross-functional teams to assist in the planning, development, and implementation of projects. Contribute innovative ideas and support the execution of initiatives aimed at improving operational efficiency and customer experience.
- Assist in the collection, organization, and analysis of healthcare-related data. Ensure data accuracy and integrity, utilizing appropriate software tools and methodologies.
- Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with customer support activities. Maintain a professional and courteous demeanor while interacting with internal and external stakeholders.
- Identify opportunities for process optimization and propose innovative solutions to streamline workflows and enhance productivity. Assist in the implementation of approved process improvement initiatives.
- Create and maintain accurate documentation, including policies, procedures, and project-related materials. Generate regular reports, dashboards, and presentations to effectively communicate project progress and outcomes.
- Collaborate effectively with colleagues across departments to support a positive and inclusive work environment. Contribute actively to team meetings, brainstorming sessions, and knowledge-sharing initiatives.
Department Duties/Responsibilities:
- Assist HR Intern Program Manager with intern program coordination.
- Provide recruiting activity support to the Talent Selection Specialist.
- Support HR Business Partners with employee and labor relations.
- Assist HR Business Partner Analyst with new hire orientation.
- Handle special projects such as exit interviews, engagement (pulse) survey, first year turnover study, and social media company page updates.
PROGRAM EDUCATION/EXPERIENCE REQUIRED:
- Currently enrolled in an accredited 4-year undergraduate or graduate program in a relevant field.
- Excellent research, analytical, and critical thinking skills.
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and data analysis tools.
- Exceptional verbal and written communication skills.
- Ability to manage multiple tasks simultaneously, prioritize workload, and meet deadlines.
- Demonstrated adaptability, initiative, and a desire to learn and grow.
- Knowledge or interest in healthcare, health insurance, or managed care is a plus.
Department Education/Experience Preferences:
- Best suited for a student in a Human Resources or related program of study.
- Experience with event coordination and project management beneficial.
- Exposure to recruiting, employer brand representation, and presentation creation preferred.
Additional Information
- Organization: HAP (Health Alliance Plan)
- Department: TALENT MANAGEMENT
- Shift: Day Job
- Union Code: Not Applicable
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Henry Ford Health System
Sep 17, 2025