Senior Principal Engineer

Constant Contact
paid time off, remote work
United States, Massachusetts, Waltham
Sep 18, 2025
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started! Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Cloud-Focused Principal Engineer, you will be a crucial team member, working with innovative tools, processes, and people to create, manage, and maintain critical platform pieces and infrastructure. We seek a talented Cloud & Kubernetes Leader to help maintain and improve our cloud-native infrastructure using technology like Kubernetes, ArgoCD, Istio, Prometheus, and AWS, among others. In this role, you will deliver functionality critical to the rollout of many of Constant Contact's key initiatives. You'll have the opportunity to grow professionally and contribute to a culture of accountability and innovation. We value ambition, self-motivation, collaboration, and a commitment to continuous improvement. If you're ready to make a significant impact and help shape the future of our infrastructure, we're eager to hear from you. Join us in empowering people to pursue their dreams through technology. What You'll Do: Be a key contributor to an operations team of cloud-native systems using AWS, EKS, and OKD Assist with the development and maintenance of observability systems Participate in small to large platform engineering initiatives related to product delivery tasks Study the system and proactively provide architectural improvements and automated solutions for daily operations, deployment, and monitoring. Build, maintain, and upgrade Kubernetes clusters and ancillary software using EKS/OpenShift/OKD Work with stakeholders to resolve issues with AWS and Kubernetes Document operational procedures and share knowledge with stakeholder teams Mentor members of the team on best practices, architecture, and development Provide guidance in cloud-based best practices Participate in a team's on-call schedule, which means that occasionally, you may be asked to provide after-hours technical expertise, guidance, and support. Business hours are typically 09:00 - 5:00 ET Who You Are: 4+ years of professional combined work experience in DevOps, SRE, System Administration, or similar roles Must have Kubernetes, Docker, and ArgoCD experience Must have demonstrable programming abilities in scripting languages like Bash and Python Knowledge of networking fundamentals is a must. You should be comfortable using common network troubleshooting tools like dig and nslookup, netstat, netcat, tcpdump, etc. Skilled at learning complex processes quickly and a self-service mindset through independent research Experience working with Git in a CI/CD environment. The applicant should demonstrate effective communication skills, both written and verbal. B.S. in Computer Science (or related discipline) Bonus Points: Istio/Gloo Mesh experience is a benefit Experience building and operating RedHat OpenShift/OKD clusters. Knowledge of Linux system internals and common tools would be a benefit to anyone in this role. In particular, being comfortable using tools like top, strace, lsof, etc., would be a useful aid in your work Java EE/Jakarta experience writing/troubleshooting Java applications using Maven, Tomcat, TomEE, and related technologies is a major plus. Experience with IaC, Git / GitOps, AWS is desirable Experience with OpenStack, Ansible, Puppet, and Terraform would be rarely needed but useful skills to bring to the team as well Experience in database systems like MySQL, Redis, Cassandra, would be helpful M.S. in Computer Science (or related discipline) The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees $155,200 — $194,000 USD Why You'll Love Us: We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Notice to Recruiters and Staffing Agencies:* Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.