Student Services Coordinator

Temple University's College of Public Health is searching for a Student Services Coordinator!

Become a part of the Temple family and you will have access to the following:
A hybrid work schedule
Full medical, dental, vision coverage
Paid time off
11 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

SALARY RANGE: $23.08 to $24.04 per hour
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary:
The Student Services Coordinator reports to the Assistant Director of Administration in the department of Health & Rehabilitation Services. This position also works collaboratively with the department chair, program directors, and faculty. Skills required include a strong client service orientation, information literacy and critical thinking skills, and oral and written communication skills. Performs other related duties as assigned.

Required Education and Experience:
*Bachelor's degree
*At least two years of directly related administrative support experience in an educational institution.
An equivalent combination of education and experience may be considered.

Required Skills and Abilities:
*Demonstrated experience with Windows operating environment including Microsoft Office programs, such as Word and Excel.
*Strong client service skills along with the ability to relate to a diverse group of students, faculty, and staff.
*Strong information literacy, critical thinking, and written and oral communication skills. *Demonstrated ability to make decisions at times when collaboration with colleagues and supervisors is not possible.
*Must have very strong organizational skills as well as the ability to prioritize work well and to focus on completion of tasks.
*Must be able to handle frequent visitors and work-flow interruptions, multi-line telephones, and numerous incoming calls.
*Must be able to maintain and update electronic records of student information.

Essential duties:
Responsible for the administration and coordination of student-related services, including, but not limited to:
*Set up course scheduling for assigned programs (graduate and undergraduate) in Banner system and communicate schedule to the College Classroom Manager in accordance with College deadlines
*Manage the Course Inventory Management (CIM) and Proposal Inventory Management (PIM) systems to create, terminate and edit individual courses and degree programs in collaboration with the Program Directors
*Collect and submit all syllabi to the Associate Dean for Academic Affairs for courses taught in that given semester
*Maintain updated student electronic records in accordance with existing policies, procedures, and regulations
*Refer graduate students to Temple's central systems such as Student Financial Aid, Tuttleman Counseling, CARE Team, Writing Center, Russell Conwell Center for academic assistance, and other central systems as needed
*Facilitate regular communication with the students regarding program changes, course offerings, activities in the department and other student information
*Refer students to program directors and/or advisers in instances of academic concerns, registration, leave of absence, medical withdrawal, grade grievance and other academic issues
*Facilitate graduation clearance and communication to students regarding graduation
*Participate in preparing final documents required for professional organizations, accreditation commissions, and regulatory agencies, as needed
*Provide assistance and support of program, department and College-sponsored activities, including graduation, Open House, Orientation, and other events scheduled throughout the year.
*Support Faculty Directors on facilitating student club organizations, as needed.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annualsecurity-report

You may request a copy of the report by calling Temple University's Campus Safety Services at 215- 204-7900.