Human Resources Support Specialist

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We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

OFFICE LOCATION:

Abilene, Texas, United States

SCOPE/CONTACTS:

The incumbent assists the HR leadership in support of all Human Resources functional areas. This role functions to streamline processes and administrative tasks in support of overall HR operations. This role requires frequent interaction with applicants, employees, managers, officers, and external partners across the organization through various communication channels including email, virtual messaging, video conferencing, telephone, and in-person. Work is regularly reviewed. The incumbent works under close supervision with limited latitude. Moderate physical effort is required, including the movement of office and break room supplies. The role actively supports the organization's Customer Service First culture, adheres to established policies and procedures, and upholds the company's core values.

ESSENTIAL FUNCTIONS:

• Provides support across all functional areas within the HR department and cross trains in all functional areas as needed.
• Responds to general inquiries from employees and candidates regarding application status, payroll, benefits, general inquiries, and other HR-related topics, escalating as needed.
• Processes data changes throughout the employee life cycle such as transfers, promotions, salary adjustments, whether annual, mid-year or ad-hoc, and information changes as they occur.
• Supports the Talent Acquisition team with application management, decline emails, and competency assessments as needed.
• Reviews HR data change documents (i.e. PCNs, Term Packets) for accuracy and completeness.
• Assists with New Employee Orientation (NEO) and training by making hotel reservation, updating employee photos, and other tasks as needed.
• Works in tandem with HR Admin Assistant (HRAA) to manage incoming departmental phone calls, monitor the HR general email inbox, and employee record scanning and indexing in accordance with established procedures
• Assists with the development and maintenance of human resources reports, graphs, charts and statistics.
• Assists with record audits and mandatory reporting requirements as directed.
• Performs special projects as assigned and assists team with project assignments and/or problems as directed.
• Handles ad-hoc reporting requests from supervisors across all departments.
• Ensures compliance with federal, state, and local employment laws and regulations, and company policies.
• Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in human resources management, Business Administration, or a related field or two years human resource experience required.
• Workday HRIS experience preferred.
• A successful candidate must demonstrate exceptional attention to detail, excellent self-directed work habits and good interpersonal and teamwork skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Strong analytical and problem-solving skills as well as verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• Must maintain confidentiality in all aspects of HR operations.
• Position requires ability to sit for long periods using standard office computer equipment.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)