Student Life Office Front Desk Student Worker

The front desk student worker ensures the reception desk in the Office of Student Life is covered during their assigned shift during regular business hours Monday through Friday 8:00am - 4:30pm. Must be a current Lipscomb University student, amy be Federal Work Study eligible. We are specifically needing coverage during lunch breaks as well as a greater portion of the day on Fridays. Main duties include but are not limited to:

• Assisting and greeting incoming students, faculty, staff, and visitors
• Answering the telephone
• Assisting the staff in the Office of Student Life with projects as requested
• Keeping the front desk and reception area organized and clutter free
• Distribute incoming mail to staff
• Restock kitchen supplies
• Restock copiers with paper and ink
• Possibly give direction/assist IDEAL student interns

Customer Service
* The front desk student worker is the first person that students, faculty, staff, and visitors encounter as they enter the office. They must be greeted warmly and professionally. They are to have their questions answered in a timely manner and promptly receive the help they need or directed to the correct person in the office or on campus.

Communication
* Since the student worker will be communicating with varying levels of internal and external customers over the phone and in person, excellent verbal and written communication skills are essential.

Multitasking skills
* Answering the phone and assisting students, faculty, staff and guests are a few of the duties that a front desk attendant may have to perform simultaneously.