Briefing Coordinator

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

We're seeking a highly motivated and detail-oriented Briefing Coordinator to play a pivotal role in the success of our technology briefings. In this position, you'll be responsible for the comprehensive support and coordination of these essential events, from initial scheduling to post-briefing follow-up. You'll work closely with various stakeholders, including clients, partners, sales teams, and technical subject matter experts (SMEs), to ensure seamless logistics, a polished presentation, and a truly impactful experience for all attendees.

What you'll do

• Briefing Management: Coordinate and schedule all technology briefings, ensuring seamless alignment with internal teams, clients, partners, and leadership.
• Content & Logistics: Manage the collection, organization, and distribution of briefing materials. Oversee room setup, including catering and technology readiness, to ensure a professional and functional environment.
• Technical Support: Serve as the primary technical point of contact, ensuring all A/V and network systems are fully operational, troubleshooting minor issues, and coordinating with IT for complex problems.
• Customer Experience: Deliver outstanding customer service by providing warm welcomes, facilitating smooth transitions, and offering real-time support to attendees and presenters.
• Post-Briefing & Collaboration: Coordinate follow-up activities like distributing materials and surveys. Build strong relationships with sales, technical SMEs, and leadership to ensure successful briefing outcomes and identify process improvements.

What we expect of you

• Bachelor's degree in Marketing, Communications, or equivalent field OR
• 4 years of experience in coordination, event planning, or administrative support role, preferably within a technology-focused environment
• Exceptional organizational skills with meticulous attention to detail. Proven ability to manage multiple priorities, projects, and deadlines simultaneously in a fast-paced environment
• Skills: Strong interpersonal skills with a customer-centric approach. Ability to build rapport, exercise discretion, and maintain a high level of professionalism.
• Exceptional project management and communication skills, with a collaborative, proactive approach to working with stakeholders.
• Strategic thinker with strong attention to detail and ability to manage competing priorities in a fast-paced environment.
• Experience managing event metrics and drawing insights that influence campaign planning and optimization.
• Proficient in using productivity software (e.g., Microsoft Office Suite, Google Workspace) and experience with scheduling tools and CRM systems is a plus.

Pay range: $57,000-$78,000 depending on experience and skill set

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.