Senior Manager, Email Operations & Enablement

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.

SiriusXM

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How you'll make an impact:

The Senior Manager, Email Operations & Enablement role is critical in scaling our email programs, improving operational efficiency, and ensuring best-in-class execution across all campaigns. The ideal candidate will have a deep understanding of digital marketing, email technologies, and marketing automation platforms. You will work cross-functionally with marketing, technology, analytics, and external vendors to implement scalable solutions, enforce best practices, and drive performance through operational excellence.

What you'll do:

• Lead Email Operations Execution: manage the implementation and updates of email campaigns and customer journeys, supporting new launches, testing initiatives, and ongoing optimizations.
• Proficient in HTML and CSS for Email Development including the ability to hand-code responsive, cross-platform emails, and troubleshoot rendering issues across email clients and devices.
• Optimize Email Infrastructure: support the ongoing enhancement of standardized email templates, modules, and asset libraries for consistency, scalability, and efficiency.
• Drive Enablement Initiatives: champion key optimization projects such as send time optimization (STO), enhanced metadata usage, and deliverability improvements.
• Vendor Management: work with email service providers (ESPs), technology vendors, and external partners to ensure high-quality delivery and technical reliability.
• Cross-Functional Collaboration: partner with internal teams including marketing, channel marketing, CRM, and IT to align on campaign priorities and platform enhancements.
• Provide Strategic Guidance: advise stakeholders on email marketing best practices, emerging industry trends, and updates to the email service provider (ESP) platform to ensure optimal performance and compliance.
• Ensure Compliance: maintain best practices around data privacy, CAN-SPAM, GDPR, and email deliverability standards.

What you'll need:

• Bachelor's degree (or above) and/or equivalent combination of education and experience preferred.
• 7+ years of experience in email marketing or marketing operations, with at least 2 years in a senior role.
• Preferred experience in both client-side and agency environments, demonstrating versatility in marketing execution and strategy.
• Hands-on expertise with leading email service providers (ESPs); experience with Salesforce Marketing Cloud and Adobe Campaign is a strong plus.
• Proven experience collaborating with Legal, Security, and Compliance teams to ensure campaign integrity and regulatory alignment.
• Demonstrated ability to navigate and succeed in matrixed organizations, with a strong customer service mindset toward internal stakeholders.
• Committed to operational excellence and executing with a high degree of accuracy and quality.
• Skilled in developing formal business and functional requirements documentation to support project and platform needs.
• Exceptional organization and time management skills; detail-oriented with the ability to manage multiple campaigns, timelines, and objectives simultaneously.
• Creative and analytical thinker, able to transform ideas into actional marketing strategies and insights.
• Self-starter with a strong sense of initiative and accountability to drive projects from concept to completion.
• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $104,000 to $130,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

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