Sales Manager

About Us

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Essential Duties and Responsibilities

• Solicit new and existing **group and catering accounts** to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.

• Generate room, **banquet, catering, and room rental revenue** through direct solicitation, aggressive prospecting, presentations, contract development, negotiation, and closing sales.

• Maximize revenue by selling all facets of the hotel-including rooms, food and beverage, catering, and ancillary services-both orally and in writing to previous, current, and potential clients.

• Manage account details to ensure all aspects of solicitation and closing are complete, documented, and effectively communicated across departments for seamless servicing of accounts.
• Develop and deliver persuasive verbal and written sales presentations tailored to prospective group and catering clients.
• Prepare information for, meet with, and entertain clients as appropriate to secure business.
• Communicate clearly and effectively-both verbally and in writing-with all hotel departments to ensure exceptional service and flawless execution for group and catering events.
• Prepare professional correspondence, maintain internal booking reports, and ensure accurate file management for all accounts.
• Actively participate in daily business review meetings, pre-convention meetings, sales training, and other sales-related meetings as required.
• Represent the hotel at trade shows, community events, and industry meetings to generate new group and catering business.
• Maintain advanced knowledge of market trends, competitor activity, and key customers within the group and catering segments.
• Adhere to attendance standards and maintain availability to meet the demands of the business.
• Perform other job-related duties as assigned.

Qualifications and Skills

• 3+ years of past catering sales experience preferred.

• Hotel experience preferred.

• Advanced knowledge of market trends, competition, and key customers of the hotel.

• Able to set priorities, plan, organize, and delegate.

• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

• Effective verbal and written communication skills.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.