New

Mortgage Customer Service Representative

TEKsystems
$21.61 - $23.32 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Indianapolis
Sep 22, 2025
We're Hiring for Mortgage Customer Service Representative! Join our team and make a difference in people's lives by helping them find safe, stable housing. We're looking for a compassionate and resourceful Mortgage Customer Service Specialist to assist renters, tenants, property managers, homebuyers, and homeowners with their housing needs. Key Responsibilities * Provide guidance, resources, and referrals to renters, tenants, and property managers to support their rental needs. * Assist homebuyers and homeowners with inquiries related to purchasing, financing, and maintaining their homes. * Handle inbound calls with professionalism and empathy, ensuring each customer receives accurate and helpful information. * Accurately document all customer interactions in our internal database for tracking and follow-up. Qualifications * Minimum 2 years of experience in property management or housing services. * At least 1 year of experience in a contact center or telephone-based customer service role. * High school diploma or GED required. * Strong communication skills, attention to detail, and a genuine desire to help others. Bonus Skills (Preferred but not required) * Familiarity with housing assistance programs or real estate processes. * Bilingual proficiency. * Experience working with diverse populations. If you're passionate about housing access and enjoy helping people navigate complex systems, we'd love to hear from you! Pay and Benefits The pay range for this position is $21.61 - $23.32/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis,IN. Application Deadline This position is anticipated to close on Oct 4, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.