Business Operations Administrator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Business Operations Administrator

Location(s): Atlanta, GA

(Remote: Preference for candidates in Eastern Time Zone, ideally Georgia-based.)

• Required Experience: Minimum 3+ years in IT asset or license management.

• Strong organizational skills for maintaining documentation.
• Solid understanding of accounting principles.
• Deep knowledge of software licensing models (subscription, perpetual, concurrent).
• Proficiency in Excel and data analysis for tracking/reporting.

• ITIL or SAM certification.
• Familiarity with enterprise software vendors (Microsoft, Adobe, Oracle, Autodesk).
• Experience with compliance frameworks and audit processes.

• Maintain an accurate inventory of software licenses across the organization.
• Monitor usage to ensure compliance with licensing agreements and avoid overuse or underutilization.
• Conduct regular audits and prepare reports for internal stakeholders and external vendors.

• Coordinate with procurement and vendors to acquire new licenses and renew existing ones.
• Track expiration dates and initiate timely renewals to prevent service disruptions.
• Evaluate cost-effective (supplier) licensing options and recommend changes when appropriate.

• Assist IT support teams in provisioning software licenses to end users.
• Respond to license-related inquiries and troubleshoot access or activation issues.
• Maintain documentation for license allocation and user entitlements.

• Liaise with software vendors to understand licensing terms and negotiate contracts.
• Collaborate with finance and legal teams to ensure alignment with budget and compliance policies.
• Provide training and guidance to internal teams on software usage policies

• Support GEOs in contract entry to ensure proper revenue and cost allocation.
• Responds to escalated order processing issues which require collaboration across multiple teams and GEO's.
• Ensures timely development of accurate reports and analysis to support corporate goals and strategies.

• Bachelor's degree in Information Technology, Business Administration, or related field.
• 3+ years of experience in IT asset or license management.
• Strong understanding of software licensing models (e.g., subscription, perpetual, concurrent).
• Experience with SaaS requirements
• Proficiency in Excel and data analysis for tracking and reporting.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Solid understanding of Accounting principles

• ITIL or SAM certification.
• Familiarity with enterprise software vendors (e.g., Microsoft, Adobe, Oracle, Autodesk).
• Experience with compliance frameworks and audit processes.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.