Monitor Tech

Employment Type
Part-time - 2 Days a week
Compensation:
Starting at $18/hr
Days Worked
Rotating Schedule, Weekend requirement
Hours:
16 hrs/week; 7:00am - 3:00pm - 8hr shifts
Primary Location
Main Hospital - Grand Rapids, MI
Department Name
Inpatient - Pediatrics
Other Benefits:
Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, PSLF Eligible, Tuition Reimbursement

Summary

Provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors. Summons the nursing staff if the patient requires assistance. Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

Essential Job Responsibilities

• Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software.

• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance. Demonstrates the knowledge and skill necessary to support the appropriate care to this patient population based on the patients individualized treatment plan as delegated by the RN.

• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment. Arranges meal break times with nurse and informs nurse prior to leaving monitoring station for any reason so that relief may be provided to ensure constant patient observation.

• Provides patient with explanations as necessary, but does not counsel or provide opinions. Demonstrates behaviors in line with Service Excellence.

• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse or Clinical Care Coordinator.

• Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

• High school graduate of G.E.D. with general knowledge of the hospital setting

• Completion of Hospital Orientation

• Previous experience in a hospital environment required

• Previous Clinical experience preferred

• Previous Direct Patient Care experience preferred

• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty.

• Ability to communicate effectively with patients using a microphone and headset

• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.

• Ability to use discretion and courtesy when working with patients, visitors, and staff

• Basic computer operation skills

• Basic Microsoft windows experience

• Efficiency in multitasking

• Ability to prioritize simultaneous situations

Physical Requirements for Essential Job Qualification

Remain in a stationary position: None

Traverse or move around work location: None

Use keyboard: Occasionally (Less than 1/3)

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: Occasionally (Less than 1/3)

Transport, position, and/or exert force

Up to 10 pounds: None

Up to 25 pounds: None

Up to 50 pounds: None

Up to 75 pounds:None

More than 100 pounds:None

Other weight: Up to ______ pounds:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.