Referrals Assistant

Job Description

Assesses and/or interviews patients for admission to in/outpatient rehabilitation. Consults and collaborates with discharge planners, social workers and medical staff. Admitting policies and procedures. Develops strategies to increase visibility in the community, determines expeditious admissions and serves as a liaison for referrals.

Job Responsibility

• Establishes and develops community/ physician referrals for possible admissions.
• Visits referring facilities on a daily basis to obtain patients for admissions.
• Serves as liaison among community discharge planners, MD's and Rehab admissions.
• Obtains and screens clinical information.
• Communicates and coordinates special needs of the patient for admission.
• Assesses and screens residents prior to admission.
• Receives requests for admission from a variety of referral sources.
• Performs admission assessments evidenced by appropriate documentation from the patient medical record.
• Obtains pertinent clinical and demographic/insurance information; completes appropriate pre-admission forms.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
• 1-3 years of relevant experience in an administrative, customer service, or office support role.
• Prior experience in a healthcare setting is a significant plus.
• Excellent phone etiquette and a compassionate approach to patient interaction are a plus.
• Demonstrated excellent data entry skills with a high degree of accuracy and proficiency in using office software (e.g., Microsoft Office Suite).
• EPIC experience preferred.
• Highly organized, detail-oriented, reliable, and able to multitask in a fast-paced environment.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).