WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution. Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success. REGIONAL FIELD TRAINER The Regional Field Trainer plays a mission-critical role in elevating leasing performance,strengthening operational consistency, and ensuring teams confidently execute TheHillpointe Way. Supporting one of the Regional Vice Presidents of Property Management,this role provides hands-on coaching, in-person onboarding, and ongoing field-basedtraining across assigned communities. Key Responsibilities: Enhance Leasing & Sales Performance
- Coach teams on lead management, prospect follow-up, value-based selling, objection handling, and effective closing strategies.
- Strengthen performance throughout the leasing funnel by identifying skill gaps and delivering tailored coaching.
- Model high-impact leasing behaviors during site visits.
Elevate the Customer Touring Experience
- Train associates to deliver a consistent, high-quality touring experience that reflects Hillpointe standards.
- Reinforce model presentation, storytelling, product knowledge, and personalized prospect engagement.
- Ensure touring expectations are clearly understood, consistently practiced, and continually refined.
Reinforce Policies & Procedures
- Review operational standards with teams to ensure company policies are understood and followed.
- Identify gaps in process adherence and coach healthy habits that drive compliant, consistent execution.
- Promote behaviors that elevate both performance and professionalism.
Deliver On-Site Training & Coaching
- Conduct regular property visits to observe real-time performance, provideimmediate feedback and demonstrate best practices.
- Offer hands-on support during lease-ups, starting transitions, or performance challenges.
- Partner with RVPs to deploy targeted field support where it is needed most.
Lead New Hire Onboarding
- Facilitate in-person onboarding for new associates.
- Introduce Hillpointe's service standards, touring approach, communication expectations, systems use, and leasing fundamentals.
- Ensure every new hire begins with a strong, confident foundation.
Support Ongoing Skill Development
- Deliver refresher trainings, micro-sessions, role-play scenarios, and performance-specific coaching.
- Reinforce key behaviors that drive leasing success and outstanding customer experience.
- Maintain a growth-oriented training rhythm for both new and experienced team members.
Document Field Insights & Progress
- Track all training sessions, coaching insights, observed strengths, and improvement opportunities.
- Maintain accurate records of progress and provide follow-up plans to ensure sustained behavior change.
- Share field observations with leadership to support informed decision-making.
Collaborate with L&D and Operations
- Partner closely with Regional VPs, Property Managers, and the Learning & Development team to align training with organizational goals.
- Share field trends, performance gaps, and recommended training solutions.
- Support the rollout of new initiatives, tools, and standards.
Qualifications & Abilities:
- Minimum 2+ years of Property Management experience (no more than 5 yearspreferred).
- Regional Manager or Multi-Site Manager-level experience required.
- Formal training background required (does not need to be specific to propertymanagement).
- Demonstrated success in leasing, sales, customer service, or operationalleadership roles.
Skills & Competencies:
- Strong coaching presence with the ability to build trust, motivate teams, and driveaccountability.
- Exceptional communication, presentation, and facilitation skills.
- Deep understanding of leasing strategies, customer experience, and operationalbest practices.
- Highly organized, self-directed, and able to manage multiple priorities.
- Comfortable traveling up to 75% across assigned regions.
- High school diploma or equivalent required; college degree preferred.
NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. |
Hillpointe
Feb 19, 2026