Donation Attendant - Redondo Beach

JOB TITLE: DONATION ATTENDANT

PAY RATE: $16.50/hr.

DEPARTMENT: RETAIL

STATUS: FULL-TIME

IMMEDIATE SUPERVISOR: STORE MANAGER

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

The Salvation Army MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Redondo Beach Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

ESSENTIAL JOB DUTIES:

1. Maintain and clean up the area in and around the donation trailer/pod at the beginning and end of each shift.
2. Appear neatly and cleanly dressed in suitable clothing as per The Salvation Army dress code policy.
3. Courteously assist the donor in the removal of all donated items from the donor's vehicle and provide receipt.
4. Maintain all reports and paperwork as instructed by the Supervisor.
5. Separate and sort all donated material into the proper containers, and properly stack material as instructed by Supervisor.
6. Assist TSA drivers/PAs with loading donations on to trucks as necessary.
7. Inform Supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)
8. At the end of each shift, the Donation Attendant must secure and lock the area
9. Maintain good working relations with property or store managers.
10. Other duties and responsibilities as may be assigned, from time to time, by Supervisor.

Work Environment:

The position is located outdoors but can be indoors as well. The environment includes noisy background, exposure to outdoor elements including air dust, debris, dirt, etc.

QUALIFICATIONS:

• High School graduate or equivalent
• Ability to communicate effectively with employees and donors
• Ability to work independently with minimum supervision
• Ability to provide good customer service to donors. Previous customer service experience preferred

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to move product up to 75lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.