Instructional Technologist

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station . If business needs change, an individual employee's designation may be adjusted with a required minimum of ten (10) business days' notice unless employee conduct or safety issues necessitate otherwise at the discretion of management.

40 hours a week, flexible

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The mission of the School of Social Work is to advance equity, transform systems, improve lives. The School's curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities. Classes provide rigorous and evidence-based content, and give students the opportunity to explore theory, learn intervention skills and engage in challenging dialogue with colleagues.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station . If business needs change, an individual employee's designation may be adjusted with a required minimum of ten (10) business days' notice unless employee conduct or safety issues necessitate otherwise at the discretion of management.

The Instructional Technologist works with content experts (faculty), instructional designers, content developers, and other members of the design team to facilitate technology-rich teaching and learning content, create new e-learning material, and build courses in the School's Learning Management System (e.g. Canvas). This person will work with other team members to plan, organize, implement, review, and deploy online learning modules for the Online MSW program, and create new e-learning material based on the specifications of faculty and the design team. This person will be responsible to test deployed material, address technical problems, and update created content on a regular basis. This position will also identify new technology or educational means to provide users with a seamless experience, including troubleshooting new features and ensuring sites are working correctly. This person will be responsible for working with multiple content experts at one time, assisting with instructional and educational content development, multimedia development, and LMS technical expertise in support of students, faculty, and staff.

Associate's Degree in Computer Programming, or
- Bachelor's degree with some computer related coursework from an appropriately accredited university; or an equivalent combination of education and experience.
- Journey level requires an additional six months experience
- Advanced level requires an additional one year of experience.

Proficient in the use of e-mail, word processing, spreadsheet, database, and presentation software and use of the Internet to access data, maintain records, generate reports, and communicate with others.
Strong critical thinking and troubleshooting skills
Proven ability to communicate effectively orally and in writing
Ability to collect data, create reports, and prepare written communication with an attention to detail and accuracy
Knowledge of design, implementation, and evaluation of asynchronous & synchronous instructional strategies
Able to work as an independent developer managing the demands of multiple projects and creatively handling resources and time conflicts
Able to work collaboratively with the subject matter experts
Excellent written and verbal communication skills at all levels of the organizational contact

Experience with post-production tasks including video and audio editing, effects, branding and file compression.
Experience with Online Course Quality Assurance.
Basic HTML experience and ability to edit out excessive code if needed
A strong commitment to the mission of the School of Social Work.
Familiarity with institutional effectiveness issues and other institutional assessment concepts.
Problem solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of organization, with excellent attention to detail.
Experience in use of Articulate Rise and Storyline, or other e-learning software
Experience with learning technology solutions and learning management systems, and online course development, preferably in Canvas.
Ability to navigate and understand new technologies and a strong grasp of various technologies, such as: VoiceThread, Poll Everywhere, Qualtrics, Teams Office 365, Zoom, Panopto, Padlet, etc.
Proficient with Web markup languages including HTML, XML, and Cascading Style Sheets.
Knowledge of Adobe Creative Suite for graphics and video editing.
Experience working closely with higher education faculty members
Strong copy-editing skills including familiarity with style guides, copyright laws, and Web accessibility standards
Experience with DesignPlus

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.