Administrative Officer 1

If you possess strong analytical skills and meticulous attention to detail, we have an exciting opportunity for you! The Department of Health's Division of Vital Records within the Bureau of Health Statistics and Registries is seeking a highly motivated Administrative Officer 1 to join our dedicated team at the Philadelphia branch office. In this role, you will be responsible for maintaining accurate and reliable statistical information, specifically in the statewide registries for vital events. You will have the opportunity to contribute to the validity of important information while also experiencing professional growth. If this sounds like the right fit for you, we encourage you to apply today!

As an Administrative Officer 1, you will play a crucial role in managing all vital records activities at the Philadelphia branch office. Your duties will include advising and counseling consumers on how to file important reports, such as live births, foreign births, deaths, fetal deaths, domestic adoptions, and foreign-born adoptions. In addition, you will provide guidance to adoptees and their dependents on how to obtain non-certified copies of original birth records. Your responsibilities will also involve processing applications for birth and death certificates, as well as making amendments and corrections to these records. With your excellent communication and people skills, you will handle public relations duties by interacting with consumers on a daily basis, addressing any complaints that may arise, and utilizing appropriate techniques to defuse tense situations.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.