The Technical Expert III (TE III) is a Child Welfare subject matter expert working collaboratively with other TEs and project leadership, responsible for ensuring the design and delivery of technical assistance (TA) and deliverables. As a technical specialist, - subject matter expert, and team leader, the TE III, in addition to design and delivering TA, may hold responsibility for supervision, coaching, and guiding staff and team members in the support and implementation of effective, high- quality TA and communication with the JBS client per established project guidelines. Fundamental Requirements: This Technical Expert Role is focused on promoting the knowledge, skills, abilities, and well-being of the child welfare workforce. The TE III must have extensive professional experience in child welfare, including recent experience working in a public child welfare agency in a role associated with workforce development and support. This position must have a deep understanding and demonstrated experience of professional development, training, education, and well-being of the child welfare workforce. Experience must include in-depth knowledge of federal regulations, processes, and partnerships that support and/or impact the workforce including IVB, IVE, including university partnerships, CAPTA, and Child and Family Service Reviews (CFSR), CFSP and APSRs. The TE III must have experience in training, quality assurance or improvement, and technical assistance provision in human services, preferably in the area of child welfare. They must also possess a passionate commitment to using data and analytics to generate innovative, consumer-centric design, decision-making, peer and family engagement, and delivery of effective and efficient technical assistance. The TE III, must demonstrate an understanding of and commitment to the project's model of technical assistance as a strengths-based and continuous improvement process that supports tailoring services to jurisdictions, ensuring projects are impactful, and adaptive as needed to achieve successful outcomes. ESSENTIAL JOB FUNCTIONS:
Maintain professional expertise in content areas, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and share them with program area staff, other TEs, senior management, our clients, and other JBS staff as appropriate.
Maintain communication with assigned project/client contacts, responding to requests; participating in meetings; providing up-to-date information about trends, issues, policies, and EBPs; offering recommendations regarding effective TA approaches for grantees, topics for grantee meetings and workshops, and skilled consultants and presenters.
Ensure TA activities carried out by project staff meet all contractual obligations and requirements of the client/contract.
Manage, guide, and monitor the design and delivery of all TA; ensure all TA- related activities are documented (whether in the designated TA tracking system or other method) in a timely fashion.
Lead preparation and ensure high-quality finalization of written deliverables, including site visit reports, meeting reports, literature reviews, technical documents, and other products (e.g., PowerPoint presentations) requested by client.
Supervise, guide, and manage assigned TA staff in carrying out delivery of all types of TA.
Support professional growth, learning, and performance of each staff person, leveraging each individual's strengths and maximizing each person's contributions to the project.
Work with other TEs, the project's senior management team, and JBS client(s) to identify trends in TA needs, analyze which types of TA work and why, identify emerging issues, and design long-term strategies for taking grantees to higher levels of performance/outcomes.
Identify issues and successes to ensure the transfer of lessons learned and increased efficiency in the delivery of TA.
Collaborate with other TEs to support the exchange of information across all grantees served by the various projects.
The TE III may engage in the following activities given the project engagement:
Oversee expenditure tracking and analysis, final review of consultant agreements processing, and follow up with grantees and consultants, review of expense vouchers, timely and accurate TA report preparation and submission.
Work with senior management, operations, TA staff, and client(s), develop project budgets; monitor the budget to ensure all allocated dollars are spent and no overages are incurred; ensure expenditures comply with contractual requirements.
Plays a key role in program development and thought leadership include but not limited to work groups, advisor boards, develop content for the Centers of Excellence meetings, etc.)
Research potential new business opportunities including funding agency background and decision makers, fit with JBS, and current incumbent
Identify and qualify potential funding opportunities including completion of scorecards
Contribute to proposal writing and development.
Plays a key role in program development and thought leadership include but not limited to work groups, advisor boards, develop content for the Centers of Excellence meetings, etc.)
Research potential new business opportunities including funding agency background and decision makers, fit with JBS, and current incumbent
Identify and qualify potential funding opportunities including completion of scorecards
Contribute to proposal writing and development.
Minimum job qualifications: Education: Master's degree in relevant field Experience:
At least 20 years of relevant work experience. At least four years direct child welfare program management and contract management experience. A minimum of 3 years supervisory experience. At least 3 years contract/grant writing experience.
Demonstrated expertise (e.g., publications, presentations, awards) in specific child welfare topic, workforce.
Demonstrated expert-level subject matter expertise in public child welfare, the full continuum of child welfare practices, and topics related to the CFSR, child welfare data, continuous quality improvement, and child safety, permanency, and child and family well-being.
Change management and implementation processes
Demonstrated commitment to personal growth and professional development
Experience implementing broad scale projects in a public service system and/or experience managing and coordinating projects in a child welfare environment
Experience supporting and facilitating peer groups and peer learning communities
Demonstrated project management experience, including key partner relationship and consultant management, development of project timelines and benchmarks, and providing guidance and direction to staff across projects and among a variety of teams
Experience supporting jurisdictional efforts to create and maintain cross-system partnerships to support child safety, permanency, and family well-being.
Workforce Focused Experience:
Deep understanding of current child welfare workforce dynamics, best practices, and data analytics: including recruitment, retention, professional development and training, models for learning, coaching, mentoring, leadership development, education training partnerships, and the federal regulations and funding that guide and support these efforts.
Demonstrated experience in workforce development, training, education, and/or human resources in a public child welfare agency.
Ability to develop collaborative partnerships with other CB funded entities, convene and facilitate identification of areas of crossover and map jurisdiction engagement to reduce duplication of effort, improve efficiencies, identify innovation opportunities, and reduce burden to jurisdictions throughout in service delivery.
Ability to understand and analyze jurisdiction and national data and trends related to the child welfare workforce, anticipate needs and elevate supportive interventions, including leveraging data analytics to improve collaborations, identify necessary activities (e.g. tracking use of tools and resources, creating data dashboards, developing data visualization resources), and co-create innovative solutions.
Ability to build project staffs' knowledge and expertise regarding needs of the child welfare workforce data, regulations, best practices, jurisdiction examples, and identified trends in workforce data.
Skills: Interacts well with others in a positive, courteous, and professional manner; functions well as a member of a team and is also able to work independently and without extensive supervision and follows chain of command to address personnel or management concerns. Honors, respects, and celebrates cultural differences. Effective, clear, and professional writing and oral communication skills. Attention to detail. Knowledge: Content knowledge of current and emerging issues for assigned grant program areas. Strengths- based approach to delivering TA and to working with others. Knowledge of and experience in Federal government contracting. Language: English Fluency (oral and written) SECURITY CLEARANCE: Must be eligible to obtain a Public Trust Clearance Location: Candidates residing within a 50-mile radius from the North Bethesda, MD or San Mateo, CA offices will be considered hybrid employees. Candidates residing in areas outside that range will be considered remote. Physical Requirements:
computer keyboard and mouse
Vision: Must be able to see and read computer screens and printed materials
Dexterity: Capable of using hands and fingers to operate equipment and perform
tasks requiring precision
Communication: Able to effectively communicate verbally and in writing with
team members and stakeholders
Mobility: Frequently required to stand, walk, reach, and bend to access office
equipment and attend meetings
Lifting: Ability to lift and carry up to 25 pounds for short distances
Sensory Abilities: Must be able to perceive and interact with the environment
using hearing and speaking skills
Work Environment: Primarily works in a typical office environment, with
exposure to computer screens and moderate noise levels
Preferred job requirements:
OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position. APPLICATION INFORMATION: If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include cover letter, resume, and at least (3) professional references. Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for
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