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Pharmacy Technician, Informatics

Wentworth-Douglass Physicians Organization (WDP)
United States, New Hampshire, Dover
789 Central Avenue (Show on map)
Oct 08, 2025
Summary
Oversee the installation, ongoing maintenance, and proper operation of all the organization's automated dispensing devices and will also support the efficient use of the pharmacy software and hardware utilized.

Does this position require Patient Care?
No

Essential Functions
-Monitors system activities and makes or coordinates any necessary repairs.

-Trouble-shoots and repairs the devices when necessary, including opening/monitoring service tickets and vendor support dispatch.

-Performs preventative maintenance as required.

-Installs new hardware or software when required.

-Participates in the multidisciplinary team to address system issues, develop and review policy/procedures, and contribute to planning.

-Builds and configures medications, formulary, inventory, and other relevant information in the systems.

-Oversees/participates in the rollout of new equipment or hardware upgrades.

-Establishes and reviews daily reports, such as refills, stock-outs, all station events, discrepancies, overrides, ordered medications not loaded, etc.

-May perform the duties of a Certified Pharmacy Technician as necessary.

Education
Bachelor's Degree Related Field of Study preferred High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required Pharmacy Technician [State License] - Generic - HR Only required
Experience
Experience as a certified pharmacy technician with an understanding of electronic health record systems 3-5 years required and Experience with pharmacy computer systems and related technology 1-2 years preferred
Knowledge, Skills and Abilities
- Advanced knowledge of computers and computer software.
- Knowledge of the basic operations of a hospital Pharmacy Department, including processing prescriber medication orders, the operations of the automated dispensing cabinets, and the safe and effective distribution of medications.
- Solid interpersonal, organizational, technical, communication, critical thinking, and problem-solving skills.
- Ability to collaborate effectively with teams comprising individuals of many different backgrounds.

Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


  • Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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