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Clinic Coordinator- Developmental Behavioral Pediatrics

Nationwide Children's Hospital
United States, Ohio, Westerville
187 West Schrock Road (Show on map)
Oct 08, 2025

Overview:

Job Description Summary:

Coordinates and supports daily clinical operations and care coordination and collaborates to improve workflow in clinical activities and processes.

Job Description:

Essential Functions:

  • Collaborates with healthcare providers, nursing team, and administrative support staff to ensure high quality patient care. Coordinates unit communications, efficient clerical clinic processes, and environmental activities in the clinic.
  • Assists with office administration, patient related communication, completion of paperwork, and maintenance of reports and processes. Reviews incoming intake packets. Assists in the scoring and results documentation of incoming questionnaires.
  • Answers phones, assists in scheduling and rescheduling patient appointments, and processes incoming faxes. Assists in emergency situations, initiating emergency calls and verifying appointments in inclement weather conditions.
  • Assists in the delivery of high-quality patient care through efficient rooming of patients. Manages patient loads in an efficient manner and problem solves with scheduling and other time management matters. Maintains confidentiality and adheres to HIPPA guidelines.
  • Assists clinical team in obtaining prior authorizations and pre-certifications for testing and services as indicated and documents appropriately.

Education Requirement:

High School Diploma or equivalent, required.

Certifications:

BLS, required.

Experience:

  • Two years of medical office experience, preferred.
  • Experience with electronic medical records, preferred.

Physical Requirements:

OCCASIONALLY: Bend/twist, Biohazard waste, Blood and/or Bodily Fluids, Climb stairs/ladder, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Fume /Gases /Vapors, Interpreting Data, Lifting / Carrying: 41-60 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Chemicals/Medications, Communicable Diseases and/or Pathogens, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Patient Equipment, Peripheral vision, Repetitive hand/arm use, Seeing - Far/near, Standing

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Flexing/extending of neck, Hearing acuity, Problem solving, Sitting, Walking

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

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