Jones Act Tanker Operations Coordinator

About U. S. Marine Management Position Description

A key player in the maritime industry, USMMI expertly manages a diverse fleet of ships. Our expertise implementing maritime contracts, makes us a pivotal force in global commerce and government operations, notably with the U.S. Military Sealift Command and the U.S. Maritime Administration's Tanker Security Program (TSP).

As a Jones Act qualified company, we adhere to the highest U.S. shipping standards. USMMI also operate a variety of non-Jones Act qualified ships. Our specialized capabilities in ship design, project management, and conversion allow us to provide tailored and innovative solutions that address the dynamic needs of our clients with precision and efficiency.

Our Vision

To solve the worlds hardest maritime challenges for a better future

Our Mission

To provide excellence and reliability in all aspects of ship operations and management services; while affording our shipboard crews and shoreside colleagues a safe, secure, and rewarding work environment.

U.S. Marine Management Position Description

Disclaimer: - The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time.

• Business Title: Jones Act Tanker Operations Coordinator
• Supervisory Responsibilities: No
• Status: Exempt
• Overtime Eligible: No
• Supervisor: Senior Vice President, Domestic Operations
• Location: Norfolk, VA

Job Summary:

The Jones Act MR Tanker Operations Coordinator plays a key role in overseeing the end-to-end execution of chartered voyages for Medium Range (MR) tankers on domestic voyages. This position bridges the operations and finance departments, ensuring that voyages are executed in line with commercial expectations, contractual terms, and operational efficiency. The role requires strong coordination with charterers, agents, terminals, and ship captains, with a particular focus on collecting, analyzing, and reporting voyage costs.

Key Responsibilities:

• Collaborate closely with the ship's agents, the ship's crew, terminals and charters to capture and report contract required deliverables for each voyage.
• Liaise with charterers regularly to provide voyage updates and performance feedback.
• Monitor all voyage phases: pre-loading, loading, transit, discharge, and post-voyage reporting.
• Issue voyage instructions and monitor vessel schedules (ETA/ETD/NOR) to ensure voyage milestones are met.
• Ensure timely updates to stakeholders on voyage status, deviations, or operational concerns.
• Coordinate with bunker suppliers, port agents, terminals, and service providers to ensure smooth operations.
• Monitor voyage performance including speed, fuel consumption, and weather routing to minimize costs.
• Identify and help resolve inefficiencies, delays, or operational issues that could impact profitability.
• Monitor laytime and demurrage exposure, coordinating with the OPS and claims teams to protect the company's position.
• Ensure accurate and timely handling of voyage documentation.
• Be an advocate for shipboard safety, the company safety culture, and actively support timely attention to any safety issue.

Qualifications:

• Bachelor's degree in Maritime Studies, Shipping, Logistics, or Business.
• 3+ years in tanker operations, with direct exposure to domestic chartering operations.
• Software Proficiency: MS Office suite. Experience with Q88 and ABS Wavesight preferred.

Key Competencies:

• Commercial mindset with a clear focus on voyage profitability, customer service and risk management.
• Excellent communication skills for effective internal and external coordination.
• Strong analytical skills for performance tracking, cost control, and claims support.
• Ability to manage multiple voyages simultaneously in a fast-paced, dynamic environment.
• Detail-oriented with a proactive, hands-on approach to problem-solving.

Preferred Qualifications (Not Required):

• Seagoing experience on Jones Act product tankers or exposure to commercial shipping desks.
• Experience working directly with charterers or oil majors.
• Familiarity with TMSA, OCIMF vetting, and terminal vetting processes.

Travel Requirements:

Travel (including foreign travel and travel in cars, boats, ships, and airplanes) will be required to attend to vessels and customers.

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer.

Operations Setting: typically, the employee must be able to Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time.