Integrated Services Coordinator

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Integrated Services Coordinator

Behavioral Health Services

Salary Pay Range: $54,579.20 - $82,368

Closing Date: 10/19/2025 or upon receipt of the first 50 applications

Job Summary: The Integrated Services Coordinator will be responsible for overseeing a designated portion of the Comprehensive Community Services (CCS) and Community Access to Recovery Services (CARS) provider network. Key responsibilities include quality assurance, compliance monitoring, and providing training and support to providers. In addition, this position will play a critical role in supporting the implementation and expansion of the evidence-based practice of Individual Placement and Support (IPS).

Essential Responsibilities:

• Work closely with contracted vocational agencies. Communicate with personnel to ensure adherence to expectations, serve as the primary point of contact, and facilitate operational meetings to support coordination and effective service delivery.
• Ensure quality assurance across the provider network. Monitor service delivery for adherence to established standards, conduct reviews to assess program effectiveness, and identify areas for improvement.
• Conduct program evaluations and fidelity reviews with each vocational agency. Address compliance concerns, implement corrective actions when necessary, and promote best practices to ensure the delivery of high-quality, person-centered services.
• Provide training and support to all contracted providers with a focus on the principles of Individual Placement and Support (IPS). Develop and deliver initial training and address ongoing training needs to ensure providers have the skills needed.
• Develop and maintain strong relationships that support the success of employment services. Foster collaboration with the Division of Vocational Rehabilitation, the Wisconsin Division of Care and Treatment Services, and the IPS International Learning Community.
• Perform all other duties as assigned.

Minimum Requirements:

• Current resident of Wisconsin.
• Possession of a valid Wisconsin Driver's License, able to be maintained throughout employment.
• Possession of a Bachelor's Degree or higher in Vocational Rehabilitation, Psychology, Social Work, or Human Services.
• At least three (3) years of experience in Vocational Rehabilitation, Psychology, Social Work, or Human Services.
• Willing and able to travel up to 25% of the time in this role.

Preferred Qualifications:

• Possession of a Master's Degree or higher in Vocational Rehabilitation, Psychology, Social Work, or Human Services.
• Knowledge of the Individual Placement and Support (IPS) model.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.