Recruitment & Retention Solution Strategist (Remote/US Based)

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job Responsibilities

Are you passionate about transforming how patients connect with clinical research? The Recruitment & Retention Solution Strategist plays a critical role in shaping innovative, data-driven strategies that drive enrollment success and enhance patient engagement across all phases of clinical trials.

In this role, you'll collaborate with Business Development, Proposals, and internal operational teams to design tailored recruitment and retention solutions that align with study protocols, client objectives, and geographical and patient population considerations. You'll act as a subject matter expert during the pre-award phase-ensuring proposed solutions are both feasible and optimized for timely enrollment while minimizing site and patient burden.

• Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations.

• Assess study-specific factors such as target patient populations, protocol complexity, site feasibility, and geographic reach to inform strategy development.

• Collaborate with internal teams and business development to craft competitive, differentiated RFP responses.

• Initiate Patient Recruitment Plans (PRPs), documenting potential recruitment and retention risks and corresponding mitigation strategies.

• Partner with cross-functional experts-including feasibility, operational, and data science teams-to integrate real-world data and predictive analytics into recruitment planning.

• Engage with clients during pre-award discussions and bid defense meetings to present and defend recruitment and retention strategies.

• Stay current on global regulatory requirements, cultural considerations, and evolving best practices in patient engagement.

• Represent the Recruitment & Retention (R&R) function in strategic sponsor discussions, ensuring solutions align with client goals and industry standards.

• Track proposal outcomes, analyze performance data, and apply insights to continuously refine future strategies.

• Contribute to the development of best practices, case studies, and lessons learned to advance the R&R solutioning process.

• Graduate degree preferred and at least 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or directly related areas.

• Direct experience designing and implementing recruitment and retention strategies for clinical trials across multiple phases.

• Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders.

• Experience managing or overseeing site-level recruitment activities, including patient scheduling, data collection, and site initiation.

• Strong understanding of clinical trial protocols and the factors influencing recruitment and retention feasibility.

• Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings.

• Background working in complex therapeutic areas (e.g., rare diseases, pediatrics, geriatrics, or terminal illness studies).

• Proven ability to manage multiple concurrent projects and stakeholders under tight deadlines.

• Skilled in evaluating recruitment and retention data to optimize future strategies.

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Professional organization membership or affiliation related to clinical research preferred.

• Excellent leadership, communication, and analytical skills.

• Strong organizational and presentation abilities with the capacity to lead matrix teams.

• Entrepreneurial mindset with a focus on innovation, problem-solving, and achieving measurable outcomes.

• Ability to balance financial, operational, and client-driven priorities with integrity and a service mindset.

• Strategic thinker with hands-on experience executing recruitment and retention initiatives in dynamic environments.

If you thrive in a collaborative, data-informed environment and are motivated by improving patient access to clinical research, we'd love to hear from you!

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.