Business Central ERP Specialist

The Business Central ERP Specialist leads the configuration, optimization, and support of our Microsoft Dynamics 365 Business Central platform. In addition, this role leads and oversees data analytics to produce the data sets required to inform and develop insights and strategies for operational and business initiatives. This role is pivotal in driving operational efficiency, data integrity, and cross-functional alignment across finance, supply chain, manufacturing, and customer service functions.

POSITION DUTIES AND RESPONSIBILITIES:

• Configure, maintain, and enhance Microsoft Dynamics 365 Business Central to support business processes and reporting needs.
• Partner with cross-functional teams to gather requirements, design solutions, and implement system improvements.
• Manage integrations between Business Central and third-party applications (e.g., CRM, EDI, payroll, warehouse systems).
• Provide end-user training, documentation, and support to ensure adoption and data accuracy.
• Troubleshoot system issues and coordinate with Microsoft support or external vendors as needed.
• Lead or support ERP-related projects, including upgrades, module rollouts, and process automation.
• Ensure compliance with internal controls, data governance, and security protocols.
• Works closely with internal business units to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
• Develops the data standards and deploys automation tools to obtain and process data from different sources.
• Creates and delivers reports for internal stakeholders and routinely updates them to ensure quality and accuracy of information.
• Proactively analyze data to answer key questions for stakeholders with an eye on what drives business performance and investigate and communicate which areas need improvement in efficiency and productivity.
• Discover and communicate meaningful insights in the data and communicate with the line of business users.
• Develops and present business intelligence insights using variety of reporting tools including PopDock, Cosmos, Power BI and Salesforce, etc.
• Other duties assigned as needed

• Bachelor's degree in Information Systems, Business or related field preferred. In lieu of degree, equivalent combination of education and experience accepted.
• 3+ years of hands-on experience with Microsoft Dynamics 365 Business Central.
• 3+ years of experience mining data as a data analyst or in a similar role.
• Experience with a variety of reporting tools.
• Experience with reporting and data visualization.
• Strong understanding of ERP workflows in manufacturing, finance, and supply chain.
• Experience with Power Platform (Power BI) and SQL preferred.
• Excellent problem-solving, communication, and project management skills.
• Ability to translate business needs into technical solutions and vice versa.
• Ability to gather, analyze and accurately interpret detailed information.
• Proficient in MS Office Products, proficient skill level in Excel desired.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

There is little risk of injury. Work hours are generally during normal business hours and average 40 hours a week. May require some additional hours when demand is at high levels. Consistent and regular attendance required.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.