Senior Content Operations Editor

Seeking a Senior Content Operations Editor to support the transformation of our employment content portfolio, enabling the delivery of seamless, AI-augmented employee experiences. We are looking for an enthusiastic, creative editor to help collaborate with stakeholders, strategize and execute content migration from multiple sources, ensuring data integrity and consistency. Leveraging your expertise, you will play a key role in transforming unstructured, long-form content into metadata-rich, reusable fragments, aligning with new content needs, channels, and audiences, including artificial intelligence applications.

Key Responsibilities Include:

* Content structure transformation: Responsible for transforming segments of the content portfolio from single-use to a reusable "headless" content structure, chunking unstructured long-form content into structured components, and migration from multiple sources.

* Metadata framework reuse: Adhering to and promoting the use of our content taxonomy, enabling discovery and reusability by ensuring all content is tagged and described appropriately.

* Content reuse: Identify opportunities to reuse content and reduce manual effort required to maintain duplicate information in multiple places.

* Global content updates: Responding to customer requests to create and update content in our content management system in line with process and policy changes within defined contact SLAs and delivery timelines.

* Content editing and proofreading: Reviewing and editing written content, such as articles, policies, assets, or content fragments for grammar and spelling, accuracy, clarity, consistency, and adherence to style guidelines.

* Quality control: Auditing and monitoring existing content and analyzing data to maintain high standards of quality and consistency across all content.

Qualifications:

• 2+ years of professional content management experience in a system like Adobe Experience Manager, Contentful, or WordPress
• 2+ years of project management experience
• Experience working with reusable or "headless content"
• Advanced English language skills with full proficiency in grammar, spelling, and punctuation

Preferred Qualifications:

• Bachelor's degree in marketing, Communications, Technical Writing or a related field
• Excellent writing and editing skills
• Content ops experience managing content for AI applications
• Real-world experience with information architecture and content models
• High attention to detail and adherence to style guidelines
• Demonstrated success learning and explaining business processes
• Proven knowledge of SEO principles
• Good judgment and open, pro-active communication
• Ability to prioritize and manage multiple stakeholder needs in a fast-paced environment
• Work experience in a global and cross-functional team environment
• Experience with content metrics and analysis
• Experience in a multi-language publishing environment managing content for an international audience

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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