Lead Transportation Coordinator

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Lead Transportation Coordinator reports to the Divisional Director, Warehouse
• Located in Landover, MD
• Full-Time
• On Site

The Lead Transportation Coordinator is responsible for overseeing transportation operations, managing a team of transportation coordinators, and ensuring the efficient movement of goods. The Lead Transportation Coordinator will coordinate with carriers, internal stakeholders, and third-party logistics providers to ensure timely delivery of shipments and excellent customer service.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Team Leadership:

• Lead and supervise a team of transportation coordinators, providing guidance, training, and support to ensure high performance and productivity.

Transportation Coordination:

• Coordinate transportation activities, including scheduling pickups and deliveries, arranging shipments, and optimizing routes to maximize efficiency.
• Communicate with carriers, freight forwarders, and other logistics partners to arrange transportation services and negotiate rates.

Shipment Tracking and Monitoring:

• Oversee the tracking of shipments in transit, monitoring progress, and addressing any delays or issues to ensure on-time delivery.
• Proactively communicate updates and status information to internal stakeholders and customers.

Documentation and Compliance:

• Ensure accurate and timely preparation of transportation documentation, including bills of lading, shipping manifests, and customs paperwork.
• Ensure compliance with transportation regulations, safety standards, and company policies.

Customer Service:

• Serve as a point of contact for internal and external customers regarding transportation inquiries, delivery status updates, and shipment tracking information.
• Address customer concerns or issues related to transportation, providing timely resolution and maintaining high levels of customer satisfaction.

Problem Resolution:

• Identify and resolve transportation-related issues, such as delivery delays, damaged shipments, or carrier disputes, in collaboration with internal and external stakeholders.
• Implement corrective actions and preventive measures to minimize disruptions and improve operational efficiency.

COMPETENCIES:

• Strong leadership and team-building skills, with the ability to motivate, coach, and develop team members to achieve goals and objectives.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders at all levels of the organization.
• Proficiency in transportation management systems (TMS) or other logistics software.
• Strong analytical and problem-solving skills, with the ability to identify root causes, evaluate options, and implement solutions.
• Knowledge of transportation regulations, logistics terminology, and industry best practices.

QUALIFICATIONS & EXPERIENCE:

• 5+ years of experience in transportation coordination, logistics management, or a similar role, or equivalent military or practical experience.
• Demonstrated expertise in transportation logistics, including familiarity with shipping regulations, customs procedures, and international logistics.
• Proven track record of success in leading teams, optimizing processes, and delivering results in a fast-paced and dynamic environment.
• Ability to work independently with minimal supervision and collaborate effectively in a team environment.
• Ability to successfully pass a background check post offer acceptance.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com