Security Officer - Front Desk Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer with Allied Universal at a commercial real estate location, you will be the first point of contact, welcoming guests and assisting tenants while maintaining a professional presence. Your role is to help to deter security-related incidents by monitoring access points, managing badge control, and providing outstanding customer service. You will use computer systems and/or tablets as part of your daily tasks, supporting a secure and welcoming environment. Join a team that values reliability, innovation, and integrity, and make a meaningful impact through strong communication and teamwork.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to individuals entering and exiting the building by following security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying identification and credentials as required, and report any suspicious activity to the appropriate authorities.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following Allied Universal protocols.
• Maintain detailed and accurate logs of visitors, deliveries, and events occurring at the front desk.
• Assist with emergency response activities as directed, including communicating important information to building occupants and first responders.
• Answer questions and provide information to tenants, guests, and vendors in a professional manner, helping to foster a welcoming environment while supporting security-related objectives.
• Operate front desk systems and technology, such as visitor management software, communication devices, and access control systems.

Minimum Requirements:

• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.