Technical Services Manager

We're looking for an experienced Technical Services Manager to lead and mentor a team of talented AWS Cloud Engineers. This position combines deep technical expertise in AWS infrastructure with strong leadership and project management skills to ensure our cloud environments remain secure, scalable, and aligned with business and mission objectives.

What You'll Do:

As the Technical Services Manager, you will:

Lead and mentor a team of AWS Cloud Engineers, providing day-to-day guidance, performance management, and professional development.
• Drive DevSecOps best practices, integrating security and compliance controls directly into CI/CD pipelines.
• Architect, maintain, and optimize AWS cloud environments to achieve high levels of reliability, scalability, and cost efficiency.
• Collaborate with development, product, and operations teams to design and deliver secure, cloud-native applications.
• Define and enforce architectural standards, design patterns, and operational best practices across teams.
• Provide technical mentorship to mid-level engineers through code reviews, system design sessions, and continuous learning initiatives.
• Oversee cloud migrations, modernization initiatives, and workload transitions across environments.
• Monitor and optimize cloud resources using AWS CloudWatch and third-party tools, identifying opportunities for performance and cost improvements.
• Lead incident management efforts, including root cause analysis, impact summaries, and communication with stakeholders.
• Manage technical operations, ensuring smooth service delivery through incident, change, and service request processes.
• Support on-call rotations to ensure 24/7 availability and response to critical production issues.
• Hire, onboard, and develop new team members, fostering a collaborative and high-performance engineering culture.
• Serve as the escalation point for all AWS-related issues and application support requests.

Required Qualifications:

• 6 years of experience, may have lead experience
• 4+ years in a leadership or management role overseeing AWS or DevOps teams
• Proven, hands-on experience with core AWS services such as EC2, S3, Lambda, VPC, RDS, IAM, ECS, and EKS
• Strong background in Infrastructure as Code (IaC) using Terraform and CI/CD pipeline development
• Deep understanding of cloud security, compliance, and resilience best practices
• Exceptional communication skills with the ability to translate complex technical goals into clear business outcomes
• Demonstrated success managing cross-functional teams and delivering large-scale cloud initiatives
• A passion for mentorship, innovation, and continuous improvement
• Must be a U.S. Citizen
• Must be able to obtain and maintain the required agency clearance

Preferred Qualifications:

• AWS Certified Solutions Architect or AWS Certified DevOps Engineer
• Experience with containerization (Docker, Kubernetes) and observability tools (CloudWatch, Datadog, Prometheus, etc.)
• Familiarity with Agile/Scrum methodologies
• Experience managing multi-cloud or hybrid environment

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.