SAP Application Service Manager -- Finance & Sales Focus

Overview The Senior SAP Application Service Manager oversees the planning, implementation, and maintenance of SAP services with a primary focus on Financials (FI/CO, Asset Accounting, GL/AP/AR, Financial Close) and Sales (SD, Order-to-Cash, Pricing, Billing, Customer Master). This role requires strong business acumen and proven leadership, with the ability to translate finance and sales business requirements into SAP solutions that drive measurable business outcomes.

This position pays between $130,000 and $170,000 USD annually plus two incentive bonus plans and a robust and affordable employee benefits program.

Job duties:

• Lead the Padagis IT Operating Model for SAP services by managing IT projects and changes within the Plan, Build, Run and Perform framework, prioritizing Finance and Sales functional streams.
• Manage Change Control system for SAP changes and ensure compliance.
• Manage elevated access requests per GRC Risk Management rules
• Identify opportunities for technology architecture improvements with a focus on reporting strategy and system updates.
• Collaborate with Finance and Sales stakeholders to implement change requests, ensure timely migration from legacy reporting tools (BOBJ/Crystal) to BW/Power BI, and deliver finance and sales insights that drive business decisions.
• Coordinate with the Perform team to ensure governance compliance and alignment with corporate finance and commercial strategies, focusing on the integrity of financial and sales processes.
• Develop and maintain a strong internal SAP/ERP capability that aligns with business demands, managing ERP hosting and AMS-related activities within a governance framework (excluding direct vendor management and contracting responsibilities).
• Establish SMART goals for each team member and monitor progress through one-on-one meetings, performance reviews, and UKG performance management system updates.
• Manage contracted/offshore support teams: define scopes of work, oversee offshore service delivery, ensure adherence to SLAs, and coordinate knowledge transfer and escalation paths to maintain service quality and continuity.

Required qualifications:

• Bachelor's degree in Computer Science, Information Systems, Finance, or a related field.
• Extensive experience managing SAP applications and services in a leadership role.
• Proven track record in successful IT project delivery and change management within SAP environments.
• Strong knowledge of ERP architecture, integration, and functional solutions, with emphasis on Finance and Sales modules.
• Ability to manage resources effectively and deliver projects on time and within budget.
• Experience managing contracted/offshore support teams, including defining scope, monitoring SLAs, coordinating offshore/onshore communication, and ensuring consistent service delivery.
• Experience in a regulated environment (change control based).

Preferred qualifications:

• Pharmaceutical company experience
• Familiarity with Vistex

Padagis' Core Competencies:

Since its beginning, Padagis has been undergoing the process of identifying what we believe will lead to the success of our organization in a competitive landscape. To that end, we have developed a set of five "core" competencies. We strive to bring employees on board the journey with us who exemplify these key competencies:

• Service delivery - Understand who your internal and external customers are, identify their needs, and deliver value above their expectations...
• Active collaboration - Seek opportunities to work together across teams, function, business units, and geographies to seek success...
• Demonstrate agility - Proactively identify changes in our environment and act quickly, leading or embracing change...
• Think differently - Create, develop, and implement new ideas, products, services, or processes that involve introducing something new or significantly improving something that already exists...
• Excellent execution - Achieve outstanding results in all aspects of our organization, including our culture, leadership, strategy, and processes...

About us:

At Padagis our focus is on health care products that improve people's lives. We are a market-leading generic prescription pharmaceutical company that specializes in "extended topical" medications, like creams, foams, mousses, gels, liquids and inhalable products. It's a great time to join our team because we have a high growth trajectory with now more than 1,300 employees across six locations in the United States and Israel. We've already established a successful track record of launching first-to-file and first-to-market generic pharmaceutical products that have helped to make prescription products more affordable for patients and reduce costs for the healthcare system. Our team members work in a dynamic environment where opportunity is built on a foundation of honesty and transparency. Please consider joining our team where great things are happening and you can make a difference.

What's Next:

At Padagis a real recruiter AND the hiring manager will review your application, not just a bot. This means we pay special attention to each application submitted for the position. While it could take a couple of days for us to get back with you, please know that we appreciate you applying for the open position and ask that you monitor your email.