Specialist, Field Sales Support

Columbus McKinnon
United States, Wisconsin, Menomonee Falls
N49W13650 Campbell Drive (Show on map)
Nov 11, 2025
Job Summary/Overview The Specialist, Technical Sales Support is a fully remote role that supports our Magnetek product line, manufactured at our Menomonee Falls, WI facility. This position involves travel to customer locations and focuses on delivering technical product and application training, as well as comprehensive support, to strengthen customer confidence and loyalty in specifying, selling, and maintaining Magnetek Elevator products. Essential Duties and Responsibilities Provide training and technical support to customers and contractors, on our elevator drives and controls products Offer timely and effective technical troubleshooting and problem resolution for product-related issues Collaborate with Magnetek Aftermarket Support to deliver training and resolve customer problems Drive market share growth by identifying opportunities for competitive conversions Travel as necessary to support customers, provide start-up assistance, and achieve sales objectives Provide reports as required Perform others related duties as assigned Knowledge, Skills, Competencies, and Abilities Technical competence in elevator mechanicals and/or controllers and their application in the Elevator market Technical competence on Magnetek products and their interface with elevator controllers Working knowledge and experience with MS Office Possess aptitude to become an expert on elevator drives and controls Good communication skills and customer-focused mentality Self-motivated and ability to manage time and priorities Required Qualifications Being local to New York City area is preferred Minimum 4 years of experience in the Elevator market (preferred), demonstrating familiarity with controls and drives Ability to travel up to ~50% travel Compensation $63,800 - $89,300 per year Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in incentive plans will be provided if an employee receives an offer of employment.