Sales Operations Specialist

Join us to create change and have an impact in homes around the world.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Where you'll be:

This position will be based in the Charlotte, NC HQ; hybrid work policy model.

All About the Role:

As a Sales Operations Specialist, you will be a key contributor to the growth of Electrolux's aftermarket business, with a focus on B2B retail and distribution channels. You'll serve as a customer advocate and collaborate across departments to ensure exceptional service delivery. This role requires strong analytical thinking, a proactive mindset, and the ability to solve problems creatively. Success in this position depends on being adaptable, detail-oriented, and committed to continuous improvement, while maintaining a customer-first approach.

Key Responsibilities:

• Execute customer orders and requests accurately and on time

• Analyze performance data to identify root causes and lead cross-functional initiatives to reduce compliance penalties

• Maintain accurate customer data in ERP systems to support seamless order fulfillment

• Manage operational and analytical processes for assigned customer teams

• Collaborate with Finance and AR teams to oversee credit lines, past dues, and credit holds

• Partner with cross-functional teams (Sales, Marketing, Product, Service, IT, Legal) to support business goals

• Identify and implement solutions to operational challenges

Minimum Qualifications

• Bachelor's degree

• 2 years of experience in Sales Operations or Customer Service

• Strong analytical skills with a continuous improvement mindset

• Proficient in data analysis and reporting to track customer performance

Benefits highlights:

• Discounts on our award-winning Electrolux products and services

• Family-friendly benefits

• Insurance policy plan

• Extensive learning opportunities and flexible career path

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on: Electrolux Group North America:

https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en

Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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