Retail Channel Manager Lead

The vaccine landscape in the US is an ever-evolving opportunity requiring vision and forward thinking. The opportunity to shape and grow strategy, execution and commercial goal attainment within the retail channel is an exciting frontier.

The Retail Channel Manager (RCM) Lead, working in tandem, will each oversee a team of 10 retail channel managers responsible for all retail vaccines across the country. The RCM Lead will be accountable for overseeing the RCM team, ensuring a consistent implementation of the retail channel sales model and serving as a subject matter expert on the Retail Channel for field sales enablement. This role will ultimately serve to lead and develop RCMs to ensure consistency of best practice, individual development and growing capabilities is occurring in our vital RCM team. This role will focus on driving retail sales through effective team management and collaboration with cross-functional stakeholders. Reporting to Retail Sales Lead, the RCM Lead will serve as the single point of accountability for retail sales performance for the country.

Key Responsibilities:

• Lead a team of Channel Managers to ensure consistent implementation, ways of working and process improvement is in place

• Serve as the conduit and key point of contact for insight gathering in partnership with strategy, marketing, and National account directors

• Foster the development of strategic plans for retail channels and ensure alignment with organizational goals

• Serve as the single point of accountability for retail sales performance in collaboration with the Vaccine Sales Leads

• Collaborate with cross-functional teams to optimize retail channel strategies at the field and store levels

• Identify opportunities for growth and innovation within retail channels at the field and store level

Key attributes:

• Motivating leader that can come alongside their team to identify best practices and enable completion of meeting goals

• Maintain a level of curiosity to always be thinking about what internal and external stakeholders need to be successful

• Structured thinker to identify and coach to building strategic market plans

• Organized individual able to maintain a myriad of priorities at any given time and ensure that all tasks and goals are achieved with agility and superior outcomes

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's degree

• 7+ years of sales, marketing, or retail field experience

• 3+ years of people leadership within sales or retail field structures

• Proven ability to lead teams and drive results

• Strong leadership and strategic planning skills

• Up to 55% travel, must reside near a major airport

• Valid Driver's License

Preferred Qualifications:

If you have the following characteristics, it would be a plus

• MBA or Pharm.D preferred

• Previous experience as a retail account manager or retail sales role for vaccines

• High level of familiarity in analyzing data to identify opportunities

• Experience developing processes and ways of working in order to complete continuous quality improvement

Capabilities / Competencies

• Field Leadership & Performance Enablement: A motivational leader who develops, coaches, and empowers channel managers to deliver consistent retail execution, strengthen field impact, and drive vaccine sales performance across regions

• Strategic Channel Management: Skilled at translating corporate objectives into regional retail strategies - aligning market insights, sales levers, and operational excellence to maximize vaccination pull-through and partner engagement

• Cross-Functional Collaboration & Influence: A trusted connector across sales, marketing, and account teams who fosters alignment, builds consensus, and ensures seamless communication between field execution and strategic direction

• Operational Agility & Continuous Improvement: A structured and adaptive problem-solver who balances multiple priorities, streamlines processes, and cultivates best practices that enhance efficiency and elevate team capability across a dynamic retail landscape.

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Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?
Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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