Operations Supervisor

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

A position that is: Salary, Full time, Mon-Fri

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays

• Short-term Incentive Plan (STIP), ask your Talent Partner for details
• Dress For Your Day (casual dress environment)
• Paid comprehensive on-the-job training
• Company computer provided
• Career advancement opportunities

The Operations Supervisor is responsible for leading and developing operations personnel that fill orders, ships/receives products into/out of inventory and CDL drivers picking up and delivering products to/from customers' locations. The Operations Supervisor will work with sales, customer service, and the dispatch group to provide outstanding customer service in a safe and efficient manner. The Operations Supervisor will be responsible for inventory and delivery systems. The Operations Supervisor will be responsible for training, safety, and compliance programs to ensure high quality performance of employees. Operation Supervisor will ensure accurate inventory driving on time ship/delivery of products to our customer.

Key Responsibilities:

• Utilize systems to maintain accurate inventory
• Schedule and direct duties of package/bulk warehouse associates effectively to achieve a high output low-cost warehouse operation
• Utilize system and metrics in regards of product volumes to organize tanks and bin locations to ensure efficient product flow for both inbound and outbound materials
• Set performance metrics and goals for associates
• HAZMAT knowledge regarding labeling, packing slips, loading, transporting, etc.
• Acquire all required licenses, permits, etc. in required time frames
• Lead Safety Committee and ensure safety equipment inspections including but not limited to fire extinguishers, emergency lights, security system, eye wash stations. Knowledge of fire suppression systems is preferred.
• Evaluate employee performance and coach employees to meet standards set by position and coach them to develop next level of leaders
• Communicate facility and equipment needs for repair and maintenance
• Manage overtime through evaluation of staffing needs through performance measurements and metrics
• Conduct weekly departmental meetings for communications, training, development, and motivation of associates
• Fill in for associates in their absence

Education:

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  High School Diploma required, Bachelor's degree preferred or equivalent experience

  
  

Experience and/or Training:

• 4-5 years' supervisory and/or management experience with warehouse and CDL drivers
• Conduct performance management with direct reports
• Experience with DOT, HAZMAT, Safety and Compliance
• Knowledge of quality, 5-S, six sigma, and/or lean systems

Licenses/Certificates:

• Forklift certification preferred, not required

Technology/Equipment:

• Knowledge of WMS/ERP/Samsara/Ortec system preferred

PHYSICAL AND MENTAL DEMANDS:

• Frequently required to sit, talk and/or hear, and/or use hands, handle, or touch objects, tools, or controls
• Frequently required to stand and/or walk
• Frequently lift and/or move up to 60 pounds while inventory items and supplies
• Frequently comprehend email, phone calls and customer orders and/or requests and make quick decisions in correlation to the event
• Specific vision abilities required by this job include close vision and the ability to adjust focus
• PPE is required will working in the warehouse and customer locations

WORKING ENVIRONMENT:

• Work is performed in an office, climate-controlled warehouse, and outside at our customer sites with drivers
• The noise level in the work environments is moderate to load
• Fast paced and energetic in the warehouse and at our customer sites with drivers

The anticipated hiring range for the role you are applying for is between $70,000 and $90,000 annually. This anticipated hiring range is based on several factors, and subject to increase based on the below:

1. Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.
2. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.
3. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.
4. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.

Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.