Lead Product Designer, AI Networking Platform

Cisco Networking is an industry leader providing intelligent network solutions for organizations to securely connect users, devices, applications, and workloads everywhere. We empower organizations everywhere - from local libraries to global hotels - to focus on their mission and have technology that simply works. Cisco has been named #2 Best Company to Work for in the U.S. by Fortune in 2024!

What We Are Looking For

As a Product Design Lead for Networking Assurance, you have an opportunity to operate as a senior design thought-leader, collaborating with a highly skillful cross-functional team to create features that reimagine network engineers' and other users' workflows. The Product Design Lead owns their projects, driving forward momentum and works with designers and cross-functional teams from across Cisco to deliver outstanding results.

In this role, you will develop and demonstrate deep domain knowledge, product expertise, and an understanding of complex customer use cases and deployment models. You'll deeply understand the needs of our customers, set the vision for the product grounded in those needs, and partner with cross-functional teams to build it iteratively.

Our team's primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on nurturing the growth and development of everyone on our team. We give and get feedback early and often, share what we know, and learn from each other.

Responsibilities

* Drive early discovery work, using findings to craft roadmaps, leading and designing with a team to bring it to life.

* Identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.

* Earn trust with cross-function partners by seeking out their points of view, collaborating regularly and inviting them into research and co-creation with the team and customers. Advocate for prioritization of design-centered product enhancements grounded in research and analysis.

* Present persuasively. Be able to tell the story of a project and build prototypes that precisely articulate design rationale.

* Provide direction to and mentor other designers; guide team to focus on the most important customer needs, difficulties and opportunities

* Think beyond your team's goals and consider how your work affects others and how you can influence other teams' work.

* Influence the strategic vision and guide design of large, complex initiatives for a product, program or strategic effort of considerable size and scope.

* Translate what may start as ambiguous business needs into clear customer-focused solutions.

* Facilitate workshops, sketching and prototyping sessions; build documentation and templates that enable others to consume and contribute.

You're an ideal candidate if you have:

* 8+ years of professional experience designing and delivering products in cross-functional teams from strategy to delivery.

* A portfolio full of great case studies and even better prototypes, including case studies leveraging AI research and design tools.

* Expertise and experience designing for AI products and/or features.

* Knowledge of the networking domain or experience in a related product or field is a plus.

* Experience working on technically complex B2B enterprise products.

* Aligned teams around customer-centered design decisions, using UX methodologies and tools (double-diamond, personas, journey mapping, dual agile, lean ux, prototypes), and influenced adoption by those who aren't familiar with strategic UX engagements.

* A proven track record of shipping large scale enterprise products.

* Ability to see the bigger picture, while zooming in to rationalize and perfect the nuanced details.

* Made complex problems and workflows feel simple and approachable.

* Balanced strategic research and discovery with shipping often.

* Persuasive storytelling and influence.

* Lead and mentored junior UX designers, fostering a collaborative and innovative design culture within the team.

Does this sound like you? We'd love to hear from you!

Please include a link to your online portfolio. Only those applications that include portfolios will be considered.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.