Operations Manager

Job description:

General Manager

This role is for an organized and driven individual interested in managing the overall sales, operational and financial functions. The position requires outstanding communication skills to plan, schedule and execute the completion of all work to the standards of the company.

Duties and Responsibilities

• Oversee all aspects including sales, daily operations, management of drivers and other support personnel, truck and container maintenance, limited invoicing, marketing (including social media), safety and compliance.
• Sales
• Develop, grow and maintain a robust sales pipeline continually adding new customers, while nurturing existing customers
• Daily Operations
• Vendor and partner relationship building with landfills, tire, fleet maintenance and welding partners
• Truck and container maintenance optimizing the longevity of the truck and container lifetimes
• Ensure that credit cards are processed and invoices are paid
• Driver and Support Personnel Management
• Supervise, coordinate, and direct team including regular communication, dispatching, and human resources.
• Hiring and firing of all direct reports.
• Coach drivers to grow their capabilities and skills, both from a technical and customer relations perspective.
• Marketing
• Assist in the development of a local marketing platform to include social media and online advertising. Active involvement with local associations and sponsoring events.

Safety and Compliance

• Ensure a safe working environment, complying with all local, state and federal regulations.
• Continuing education and driving event review with drivers weekly.
• Weekly review of standard operating procedures (SOP's) with drivers to ensure a safe working and operating environment.
• Other Duties as assigned.

Requirements and Qualifications

• Bachelor's degree combined with proven working experience.
• Ability to plan and see the "big picture".
• Leadership and human resources management skills.
• Excellent time and project management skills.
• Ability to manage multiple objectives and timely execute.
• Knowledge of computer software and technology.