New

Supervisor Payroll

JetBlue
life insurance, 401(k)
United States, Florida, Orlando
Nov 22, 2025
Supervisor, Payroll Position Summary: TheSupervisor, Payrollisresponsible forproviding payroll deliveryexpertisethat provides a service that meets current and future needsofJetBlue's26,000 U.S.-based crewmembers.The Supervisor,Payrollis responsible forthe day-to-day operations in the Payroll Department and ensures payrolls arecompliant,accurate,risk adverseandtimely. The Supervisorisresponsible foroverseeing a team ofcrewmembersand co-managing/partnering withthree (3)Payroll Supervisors. Essential Responsibilities Manage the processing of end-to-end payroll processesincludingreviewing team checklists and files for completeness includingelectronic time clock datamanagement Manage the day-to-day BAU activities of payroll specialists includingthe hotline, ticketingsystemand e-mail responses Lead and mentor a team of payroll specialists across multiple locations, providing guidance, and leadership to ensure operational excellence Review semi-monthly and weekly U.S.Domestic payrolls before final close of each payrollin accordance withSarbanes-Oxley(SOX) compliance Demonstrates knowledge of payroll legislation, tax, financial,regulatoryand internal controls, governance, riskmanagementandcrewmemberpolicy, including IRS/ requirements and other important payroll submissions Manage payroll specialists to ensure all payments/files are processed in a controlled fashion whilst adhering to deadlines Managing up and pull in subject matter specialist resources whenrequiredfor conversations or deliverable creation purposes Ensure the payroll serviceremainscompliant with all relevant requirements, including controls, JetBlue policies, collective bargaining agreements (CBAs),regulationsand legislation Support thePayroll Transformation & Projects Team with theimplementation of projects and change affecting thePayrollteam, processes, and systems, ensuring no/minimal disruption to service Ensuretimelyresolutionofescalated or complex issues, requests for exceptions to standard processes,service delivery issues Ensure thatRisk Events or Issues are promptly reported to the Payroll Manager Liaise with working groups to agreefile timelines & and formats to supportcompensation programs Able to handle sensitive information andmaintaina high levelof confidentiality Demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard Assist Payroll Manager with ad hoc projects Other duties as assigned Minimum Experience and Qualifications Associate's degree;ORdemonstratedcapability to perform job responsibilities with a combination of a High School Diploma/GED and at leasttwo(2) years ofpreviousrelated work experience Three(3) years of payroll experience Two years (2)ofmanagement experience Ability tomultitask and work autonomously Ability to work in a fast-paced environment including workingadditionalhours as necessary Proficient in Microsoft Office suite Excellent verbal and written communication skills Strong attention to detail Available for overnight travel (10%) Mustpassa pre-employment drug test Must belegallyeligible to work in the country in which the position is located Authorization to work in the US isrequired. This position is not eligible for visa sponsorship Preferred Experience and Qualifications Three (3) years ofSAP Payrollexperience (in-house) Four (4) years of payroll experience Proficientwith Snowflake or related technologies Understanding of multi-state tax law Certified Professional Payroll Certification (CPP) Automatic Data Processing (ADP) tax provider experience Previousairline industry experience Bi-lingual (preferably Spanish) Crewmember Expectations: Regular attendance and punctuality Potential need to workflexible hours and be able to respond on short notice Abletomaintaina professional appearance When working or traveling on JetBlue flights, and if timepermits, all capablecrewmembersare asked toassistwith light cleaning of theaircraft Must bean appropriate organizationalfit for the JetBlue culture, that is,exhibitthe JetBlue values of Safety, Caring, Integrity,Passionand Fun Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards Identifysafety and/or security concerns, issues,incidentsor hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position. Equipment: Computer and other office equipment Work Environment: Traditionalofficeenvironment Physical Effort: Generally notrequired, or up to 10 pounds occasionally, 0 poundsfrequently. (Sedentary) Compensation: The base pay range for this position is between$95,000.00and$105,000.00per year. Base pay is onecomponentof JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.