Administrative Supervisor II - 137606

Provides direct supervision to Administrative Services employees to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Works closely with supervisor to develop short- and long-term solutions for streamlining administrative operations and managing growth. Participates in reviewing processes and procedures, independently analyzing projects containing complex information, contributing to the annual budget, staffing, and curricular support services. Additional responsibilities include management of personnel functions (hiring, training, and supervising administrative support staff), comprising complex analysis of personnel actions and practices consistent with the mission of the SSPPS and UC San Diego. Uses professional concepts to apply organization policies and procedures to oversee a variety of ongoing administrative operational issues. Performs other duties as assigned.

Responsible for supervising the administrative services of a large academic department within a school OR college OR non-academic department (program). Typically reports to a manager. Administrative services include all or some of the following functions: IT, facilities, student services, contracts and grants, budgetary financial management and/or human resources. Supervises support and/or professional staff.

• Nine years of related experience, education/training, OR a Bachelor's degree in related area plus five years of related experience/training

• Solid knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management within labor contract(s) and personnel policy.

• Solid knowledge of common organization-specific and other computer application programs. Demonstrated experience using Microsoft Suite of products, Adobe Acrobat Professional and the Internet.

• Excellent interpersonal, as well as written and verbal communication skills (using grammatically correct written English and accurate typing) to interact with a variety of personalities at all levels of the organization, exercising tact, mature judgment, diplomacy and flexibility to promote positive working relationships and job effectiveness. Skill at negotiating with various personalities and developing internal and external network of contacts.

• Solid skills to quickly evaluate complex issues and identify resolutions. Demonstrated analytical and problem-solving skills with ability to analyze situations, identify existing or potential problems, recommend solutions, determine and implement procedures to accomplish effective resolution.

• Solid organizational and customer service skills to effectively manage multiple priorities. Ability to use discretion and maintain confidentiality. Demonstrated high level of reliability and dependability, and demonstrated ability to exercise political acumen and maintain strict confidentiality. Demonstrated ability to use sound judgment in responding to issues and concerns.

• Solid knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll.

• Demonstrated skills in employee supervision and HR administration. Demonstrated experience servicing as a supervisor to a group of administrative support professionals with the ability to hire, delegate, motivate, direct, train, evaluate and discipline employees.

• Strong demonstrated leadership skills in personnel management including experience in providing direction, knowledge of sound management practices, team building techniques, providing recommendations in hiring and performance appraisals; providing guidance and instructions and communicating in an effective, professional and direct manner, and provide disciplinary action as needed.

• Proven ability to develop, analyze, and carry out program and project objectives and work with others (including subordinates) in achieving organizational goals; ability to research, gather, and organize information to produce clear and concise reports using various resources; ability to follow up with and monitor ongoing projects. Competence in understanding interpreting, and effectively communicating procedures, policies, information, ideas and instructions.

• Prefer experience managing teams.

• Experience working in a research and clinical intensive academic organization preferred.

• Knowledge of UC human resources and personnel policies. Experience with staff recruitment within the UC system. Experience working with UC labor relations and employee relations.

• Knowledge of Concur, Oracle, Service Support, PaymentWorks, Business Analytics Hub, Canvas, ExamSoft, Comp MS, Core ELMS, Hire Online, JDOnline and Travel.

• Employment is subject to a criminal background check.

• Employment is subject to pre-employment physical for those who work in clinical settings and/or with patients.

• Must be able to work various hours and locations based on business needs.

• Must be able to work outside the normal business day to meet business needs and participate in special events.

• Must have access to reliable means of transportation to participate in meetings at multiple campus locations.

• Must be willing to work near a laboratory environment.