New

Program Administrator, Risk Management Claims

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Dec 04, 2025
Program Administrator, Risk Management Claims Job ID: 322144 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $68,850.00 - $89,505.00/annually, DOE Grade 118 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Risk Management team at Maricopa Community Colleges is excited to announce an opportunity for a Program Administrator, Risk Management Claims. The department operates within the Office of General Counsel under the Compliance division, strengthening its connection to districtwide policy, accountability, and support. Risk Management provides essential guidance to the MCCCD Governing Board, employees, students, and the public by identifying, assessing, and managing risks across the district. The team oversees risk identification, risk control, loss prevention, insurance, and claims management, including administration of the District's self-insurance program. Program Administrator, Risk Management Claims role oversees and coordinates the day-to-day operations of MCCCD's district-wide claims programs, covering property, liability, casualty, workers' compensation, and other insurance-related exposures. Responsibilities include ensuring timely and accurate claims processing, maintaining compliance with state and federal regulations, and aligning activities with district policies and insurance requirements. The Program Administrator, Risk Management Claims position provides coordination and program management across colleges and district departments to reduce liability, minimize financial losses, and strengthen compliance. It also serves as a primary liaison with third-party administrators and supports the coordination of claims activities districtwide. Essential Functions 40% - Administers and Monitors Workers' Compensation and Insurance Claims: Administers and monitors workers' compensation, liability, property, and other insurance claims; coordinates processing, documentation, and resolution of routine and complex cases. Coordinates with the third-party administrator on claims activities to ensure timely investigation, communication, and compliance with applicable regulations and District policies. Reviews and analyzes claims data; identifies trends and patterns related to loss history and exposure, and prepares summary reports to support decision-making. Implements and maintains district-wide return-to-work program activities, ensuring coordination with departments, supervisors, and the third-party administrator. 25% - Conducts Claims Data Analysis, Reporting, and Risk Mitigation Activities: Gathers and analyzes claims and loss data to identify emerging trends, cost drivers, and risk mitigation opportunities; prepares analytical reports for leadership review. Conducts research and provides recommendations on loss prevention and loss control strategies to support risk reduction and improve operational outcomes. Maintains and oversees database and recordkeeping systems related to claims management, ensuring data accuracy, integrity, and regulatory compliance. Develops, maintains, and monitors reporting systems and documentation associated with regulatory requirements, insurance needs, and claims processes. 25% - Serves as Liaison and Provides Operational Support Serves as a functional liaison with third-party administrators, vendors, claimants, regulatory entities, and District departments, providing subject matter expertise on claims administration and insurance processes. Acts as a primary point of contact for insurance brokers and carriers regarding claims-related matters. Monitors insurance renewal schedules, reporting deadlines, and project timelines to ensure timely submissions and compliance with policy requirements. Provides guidance, direction, and oversight to assigned staff, contractors, or temporary personnel involved in program activities. 10% - Performs other duties as assigned. Minimum Qualifications Bachelor's degree from a regionally accredited institution in risk management, insurance, business administration, finance, public administration, safety management, legal studies, or a related field, and four (4) years of progressively responsible professional experience in claims management, insurance administration, or risk management. OR An equivalent combination of education and/or experience as described above, sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications 5+ years of experience processing claims in a claims management and/or claims adjuster role 3+ years of experience in a large, multi-division, self-insured organization, working directly on claims management for self-insured insurance claims 2 or more years of direct experience processing, adjusting, and/or investigating workers' compensation claims 3+ years of experience working in insurance risk management or claims management in a large, public sector, or higher education environment Insurance and/or risk management industry credentials or certification Direct experience working in industry-standard claims management software programs, including creating and running reports, loss runs, and trend data Special Working Conditions May be required to work at multiple sites or locations. Work Schedule Varies; May be required to work evenings and weekends Positions typically require the ability to perform tasks that involve keyboarding, talking, hearing, seeing, and repetitive motions. May be required to lift or carry up to 25lbs. May be required to sit for a prolonged period of time, viewing a computer monitor How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Wednesday, December 17, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322144&PostingSeq=1 jeid-4483cf559074ff419af22227087c03e9