Practice Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Practice Coordinator

Location(s): San Francisco, CA

Position Summary
The Practice Coordinator supports daily clinic operations within the Orthopedics Specialty Care Clinic. The role performs front desk and back-office functions, coordinates patient flow, and manages surgery scheduling activities to ensure efficient, patient-centered service delivery. This position requires strong organizational capabilities, proficiency with Epic/APeX, and the ability to communicate clearly with providers, patients, and internal teams.

• Perform patient check-in and check-out, verify insurance, and collect co-payments.
• Manage appointment scheduling, modifications, and waitlist functions.
• Provide high-quality customer service to patients, visitors, and clinical staff.

Back Office Support

• Prepare charts and documentation; assist with pre-visit planning.
• Coordinate patient flow to ensure timely rooming and provider support.
• Assist with administrative tasks related to clinic operations and patient care.

Practice Coordination

• Maintain, update, and reconcile patient records within Epic/APeX.
• Support daily clinic throughput of 30-50 patients, ensuring accuracy and timeliness across all activities.
• Collaborate with clinicians, practice leadership, and ancillary departments to resolve issues and optimize workflows.

Surgery Scheduling

• Coordinate and schedule surgeries, pre-operative appointments, imaging, and ancillary services.
• Communicate surgery details clearly to patients and clinical teams.
• Ensure completion of all required documentation, authorizations, and follow-up tasks.

• Demonstrated proficiency in Epic/APeX and the Microsoft Office Suite (Outlook, Word, Excel).
• Strong communication skills with the ability to interact professionally with patients, providers, and multidisciplinary teams.
• Excellent organizational skills, with proven ability to multitask and manage competing priorities.
• Detail-oriented with consistent accuracy in documentation and administrative work.
• Ability to work in a fast-paced clinical environment with high patient volume.

• Bachelor's degree and a minimum of 6 months of relevant experience; or
• A minimum of 2 years of healthcare administrative experience (clinic, ambulatory, or medical office setting).